Lifestyle Concierge

POSITION SUMMARY

Our jobs aren’t just about telling guests about the local attractions. Instead, we want to build an experience that is memorable and unique. Our Concierge take the initiative to become experts in the local area and build partnerships across the community to ensure that our guests get the most out of their stay. They are empowered to use creativity and originality to deliver unique and personalized experiences that showcase all the area has to offer and in ways that engage and inspire our guests. Our Concierge are not only responsible for delivering this information to guests, but also for educating other associates to build this knowledge across the hotel.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and documentation, and protecting company assets. Our Concierge should get out from behind the desk (stand, sit, and walk for an extended period of time) and taking a hands-on approach to work (move, lift, carry, push, pull and place objects, 10 pounds or less, by yourself). Doing all of these things well (and other reasonable job duties as requested) is critical for the Concierge – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.