Office Representative - State Farm Agent Team Member

ROLE DESCRIPTION As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. BENEFITS 401(k) matching Paid time off (holidays and personal/sick days) Parental leave Training & development Salary plus commission/bonus Growth potential/opportunities for advancement within agency Monday - Friday, No Nights, No Weekends Quarterly Team Outings Opportunity for advancement RESPONSIBILITIES Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations. QUALIFICATIONS Must be able to commute to Nolensville, TN. Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience managing client relationships is preferred. Interest in marketing products and services based on customer needs. Excellent communication skills - written, verbal, and listening. Able to obtain Insurance Producers License in Property, Casualty, Life, Health. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer. Bilingual Spanish Preferred. #J-18808-Ljbffr