Security Command Center Operator - Full Time

Security Operations Center Specialist — Full Time Site Location: Seattle, WA Wage : $28.90/HR Available Schedules :

1. Friday - Monday (Grave)
2. Tuesday - Saturday (Day / Swing)

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialisation for their assignments, help safeguard people, property, and information. We are looking for an experience Security Operations Center Specialist (SOC) to join our team in Downtown Seattle. The SOC operations 24/7 using open-source material to find, research, and assess potential safety or security concerns to the client, employees, and community members. Perks & Benefits Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options. Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours. Paid Family Leave - up to 12 weeks a year in accordance with State Law. Weekly Pay! - DailyPay Access program available! Referral Program. Telemedicine - Virtual Medical Care. Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More! Free Uniforms & Paid Training. Doggy & Kitty Daycare Discounts. Employee Assistance Program & So Much More! What Your Day May Look Like Continuously identify, assess, and monitor enterprise security risks, providing timely and actionable information to business leaders to support critical decision-making. Collaborate with cross-functional teams to develop and implement effective, best-in-class security programs and strategies. Monitor and respond to all security, communications, and fire/life safety systems and alarms within the designated area. Receive and respond to routine and emergency calls via phone, intercom, and two-way communication systems, providing clear direction and guidance during incidents. Coordinate and dispatch security rovers and patrols, receiving and assessing reports from field personnel. Document routine and critical incidents accurately using established reporting systems, logs, and shift reports. Assist in the response to major incidents impacting the client, including developing and refining protocols and crisis management practices. Escalate complaints, unusual activity, and critical events without delay to the upper leadership. Maintain strict control and accurate logging of all Control Room equipment and keys and immediately report missing or damaged items and systems to management. Issue emergency notifications in accordance with site post orders. Provide recommendations to management for productivity improvements, cost reduction, physical security enhancements, and post order updates. Requirements Must be 18 years of age or older. High School Diploma or GED required. 1+ years of professional experience in customer service & 1+ years of security required. Intermediate to advanced computer / technology skills needed. Must be able to work independently and provide excellent customer service. Must be able to conduct patrols throuhgout shift. Must have the ability to remain calm under pressure and remain vigilant throughout shift. Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation. Must have strong observational skills, excellent communication abilities, and quick decision-making capabilities. All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. See a different world. #J-18808-Ljbffr Securitas, Inc.