Professional Services Consultant

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.Our BenefitsCompetitive remuneration + Super + Bonus + Free Medical InsuranceAnnualised Performance Review ProcessThalesFlex – Hybrid work environmentFitness Passport Discount – Access to a network of Gyms across AUS from $15 P/WEmployee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)Modernised Paid Parental Leave Veterans LeaveNovated Lease optionsFamily support through our partnership with Parents at WorkSonder – Wellbeing & Support PartnerProfessional training and career opportunities in a diverse businessYour RoleAs our Cybersecurity Professional Services Consultant you will be responsible for deploying and implementing our data security and protection solutions in customer enterprise environments. In this position, the consultant has a central role in the organisation, generating revenue in coordination with sales, interfacing with the customer, and coordinating with R&D and product management to enhance and optimise the solution to meet customer’s needs.In this role, you will be a trusted advisor, delivering high-quality consulting services and technical implementations that protect sensitive data and ensure compliance with security standards.Customise and configure data security solutions to meet client-specific requirementsIntegrate security solutions with clients’ existing infrastructure (cloud, hybrid, on-prem)Design scalable and secure architectures for data security solutionsCollaborate with pre-sales teams to understand customer needs and define technical scopesTranslate business and compliance requirements into technical controls and processesDelivery of customer engagement in the area of HSM, CipherTrust, SafeNet Trusted Access, and/or PKIProvide knowledge transfer and training to client security and IT teamsOffer post-deployment support and troubleshoot complex technical issuesServe as a liaison between clients and product engineering teams for escalations and feedbackCreate detailed implementation documentation, security plans, and user guidesDeliver executive-level and technical reports outlining project outcomes and recommendationsYour ExperienceThis is a highly hands-on and technical role with extensive customer facing responsibilities. You will work with cross functional teams at customer sites focusing mainly on IT security, data security, data encryption and key management to install and configure CSP (Thales) products. To be successful in this role you will bring the following: Bachelor’s degree in Computer Science, Information Security or related field (or equivalent experience)Ideally have 5+ years of experience in cybersecurity, professional services, or technical consultingStrong understanding of network and endpoint security fundamentalsExperience with cloud platforms (AWS, Azure, GCP) and SaaS security modelsSolid experience of encryption, key management and hardware security modules (HSM) experienceExperience in onsite and remote projects delivery modelExperience in database administration (mainly Oracle, MySQL, MS SQL, DB2, and/or Informix)Excellent problem-solving and analytical skillsStrong client relationship and communication abilitiesAbility to manage multiple projects and deadlinesPassion for continuous learning in cybersecurityWe encourage you to applyAfter you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.A defence security clearance is required for this role; applicants must be an Australia Citizen and eligible to obtain and maintain an appropriate clearance. To learn more about clearances please visit It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.Read more about our WORK180 endorsement.SummaryLocation: WTC MELBOURNEType: Full time