Patient Representative

Patient Services Representative Identifies and to the extent possible resolves patient problems, concerns, and complaints by explaining hospital policies and procedures and notifying appropriate personnel of specific complaints. Investigates and documents patient complaints. Serves as a liaison between administration and patients in order to improve patient satisfaction with hospital services. Education: Associate Experience: One Year Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information, or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.