Leasing Consultant - Town Chandler

Founded in 1979, Related Group has evolved from an affordable housing developer into a global leader in sophisticated metropolitan living, renowned for its iconic designs, groundbreaking partnerships, and museum‑quality art installations. Over 45 years, Related has built, rehabilitated, and managed over 110,000 units, earning its place as one of the most prolific names in real estate. Today, the company is in its most significant expansion yet, with more than 90 active developments across the U.S. and Latin America, spanning luxury condominiums, market‑rate rentals, mixed‑use centers, and affordable properties. Led by the Pérez family and a team of the industry’s top veterans, Related continues to push the industry bar higher, delivering innovative residential communities that positively transform cities, forge new trails and improve quality of life across all demographics. Job Description TRG Management, a premier property management company experienced with all types of housing – mid‑rises, high‑rises, luxury rentals – manages approximately 20,000 units across several states and an active portfolio of over 100 properties. We’re actively seeking a Leasing Consultant for Town Chandler, Chandler, AZ. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants’ commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process. Essential Functions and Responsibilities Interview prospective tenants while adhering to Fair Housing Standards. Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms. Fill out the lease form or agreement and collect the security deposit. Periodically inspect the state of the property and make arrangements for essential maintenance. Compile a list of available rental units. Identify potential prospects. From start to finish, manage the leasing/renewal process. Provide exceptional customer service and build great working connections with residents. Answer incoming calls and voicemails professionally and promptly. Request that the prospect fill out an application and make a deposit following the company’s policies and Fair Housing regulations. Process applications for approvals and update the availability report (e.g., credit check, rental history); submit completed applications for approval to the Community Manager and follow up with the candidate to provide status. Ascertain that the apartment is ready for the resident to move in on the scheduled move‑in date. Follow up with prospects who did not close and try to close the business; if unable to assist a prospect, direct them to a sister community that can satisfy their needs. Monitor local market trends and update property comparables to keep an eye on what competitors are doing. The Ideal Candidate Will Possess A high school diploma or its equivalent is preferred. Two years of experience in customer service, hospitality, conventional or multifamily real estate. Previous leasing experience is a plus, not a requirement. Strong customer service orientation and presentation abilities. Experience with MS Office Suite (Word, Excel, PowerPoint). Experience as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus. Onesite experience is a plus. Benefits As a TRGM Employee Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. 100 percent employer‑paid life and disability insurance. Employer matching 401(k). Employee engagement and wellness programs. Company‑paid vacation, sick, personal, and holiday time. Opportunities for professional development and tuition reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug‑Free Workplace. Benefits As a Related Employee Base Salary and Performance bonus. Medical, dental, vision, legal services, flexible spending account. Employer Match commuter benefits. 100 percent employer‑paid life and disability insurance. Employer matching 401(k). Upward mobility. Employee engagement and wellness programs. Company‑paid vacation, sick, personal, and holiday time. Opportunities for professional development and tuition reimbursement. The Related Group is proud to be an Equal Opportunity Employer. We are a Drug‑Free Workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr