HVAC Service Technician

Job DescriptionJob DescriptionBenefits:Free uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources401(k)401(k) matchingBonus based on performanceCompany carCompany partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksHVAC Service TechnicianAre you an experienced HVAC Service Technician who takes pride in your work, knows how to take care of customers, and is comfortable recommending solutions that improve their home comfort?Are you looking for year-round work, uncapped earning potential, great benefits, and a company where you can build a long-term career? Come see why technicians are building their careers with One Hour Heating & Air Conditioning and Service Minds. We’re looking for experienced residential HVAC Service Technicians who can diagnose problems, make quality repairs, communicate confidently with homeowners, and deliver an exceptional customer experience from start to finish. This is a customer-facing service role. Our technicians don't just fix HVAC systems—they build trust, educate homeowners, present solutions, and help customers make informed decisions about repairs, upgrades, replacements, and improvements to their home comfort systems.Why Join One Hour Heating & Air Conditioning? Earn What Your Experience Is Worth Uncapped earning potential — top technicians earn $100K+ annuallyUncapped commissions tied to performance and customer satisfactionFull-time, year-round workConsistent scheduling401(k) with employer matchYour technical skills matter, but so does the experience you provide our customers. We reward technicians who combine quality workmanship, strong communication, customer service, and the ability to identify solutions that meet homeowners' needs. We Give You the Tools to Succeed Company take-home vehicleFuel cardCompany iPadIndustry-leading technical and customer service trainingOngoing sales and communication developmentProfessional development and advancement opportunitiesSupportive team focused on safety, growth, and success Benefits That Support You HMO, PPO, and HDHP medical plan optionsFREE Health Savings Account (HSA) optionDental and Vision insuranceLife InsuranceShort-Term and Long-Term DisabilityPaid Time Off (PTO) and paid holidaysFlexible Spending Accounts (FSA)Employee Assistance Program (EAP)24/7 telehealth servicesBenefits eligibility beginning the first of the month after 30 days Perks You Won’t Find Everywhere 40% employee discount across all Service Minds brandsChampions Club — top performers earn an all-expenses-paid vacation for themselves and a guestCareer opportunities across One Hour Heating & Air Conditioning, Mister Sparky Electric, and Benjamin Franklin PlumbingMultiple paths to grow into leadership, training, and other opportunities within the skilled trades What You’ll Do As an HVAC Service Technician, you’ll work directly with residential customers to keep their homes comfortable and their HVAC systems operating safely and efficiently. You will: Diagnose, troubleshoot, and repair residential HVAC systemsPerform maintenance, tune-ups, and system-related servicesProvide customers with a professional, high-quality experience on every callBuild trust and long-term relationships with homeownersClearly explain system findings and help customers understand their optionsPresent repair, replacement, upgrade, and system improvement recommendations based on the customer's needsEducate homeowners on available solutions so they can make informed decisionsIdentify opportunities to improve home comfort, energy efficiency, indoor air quality, and overall system performanceDiscuss repair versus replacement options when appropriateBe comfortable with sales and confidently present solutions without relying on high-pressure tacticsFollow up on customer questions and ensure they understand the work being recommendedComplete accurate documentation using ServiceTitanFollow company procedures and industry safety standardsMaintain clean and organized tools, equipment, vehicles, and work areasRepresent the One Hour brand with professionalism, honesty, and integrity What We’re Looking For You may be a great fit if you have: Proven residential HVAC service and repair experienceStrong HVAC diagnostic and troubleshooting skillsExcellent customer service skills with the ability to build trust and relationships with homeownersStrong communication skills and the ability to clearly explain system issues, solutions, and recommendationsComfort with sales, presenting service options, and recommending repairs, upgrades, and system improvements based on the customer's needsAbility to educate customers on HVAC solutions without using high-pressure sales tacticsConfidence discussing repair versus replacement options when appropriateAbility to identify additional opportunities that improve comfort, efficiency, indoor air quality, and system performanceA customer-first mindset with a focus on delivering an exceptional experience from start to finishStrong knowledge of residential HVAC systems and industry best practicesAbility to read wiring diagrams, manuals, blueprints, and schematicsStrong problem-solving and decision-making skillsCommitment to quality workmanship, professionalism, and integrityAbility to work effectively in a fast-paced, performance-driven environmentMotivation to continuously learn, improve, and grow within the tradeValid driver’s license with a clean driving recordAbility to successfully complete required background and drug screening What Success Looks Like Here Our most successful HVAC Service Technicians are more than technically skilled. They know how to walk into a customer's home, listen to their concerns, diagnose the problem, communicate clearly, build trust, and confidently recommend the right solution. They take ownership of the customer experience. They don't simply complete the minimum repair and move on—they look at the entire system, identify potential concerns and opportunities, educate the homeowner, and make sure the customer understands their options. If you're technically strong, motivated, great with customers, comfortable with sales, and always looking for ways to improve, this is the kind of environment where you can succeed. Build More Than a Job. Build a Career. At One Hour Heating & Air Conditioning, we believe great technicians should have the opportunity to earn more, learn more, and grow. As part of Service Minds, you'll have access to ongoing technical, customer service, and professional development training along with career opportunities across multiple skilled trades and locations. Many career paths can start in the truck and lead to opportunities in leadership, training, operations, and beyond. If you're an experienced HVAC Service Technician who takes pride in your work, delivers exceptional customer service, is comfortable recommending solutions, and wants an opportunity where your performance is recognized and rewarded, we want to hear from you.Apply today and take the next step in your HVAC career. Equal Employment Opportunity One Hour Heating & Air Conditioning is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. All qualified applicants will receive equal consideration for employment in a safe, supportive, and respectful workplace. Disclaimer This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to accurately reflect the current job, management reserves the right to revise the job or require that other or different tasks be performed as assigned.