Director of Critical Care

Department

ICU

Schedule/Status

Day; Full Time

Standard Hours/Week

40

General Description

The Director is responsible for promoting and demonstrating Parrish Healthcare's Culture of Choice®; ensuring strategic goals and objectives are met or exceeded by providing the leadership, direction, and oversight necessary to ensure assigned functional area(s) - Critical Care services (ICU, Respiratory, Inpatient Dialysis) operations-have the proper resources, metrics, and talent in place to effectively fulfill our mission to provide Healing Experiences for Everyone all the Time® and achieve organizational strategic (Game Plan) goals. The Director assumes 24-hour responsibility, authority, and accountability for assigned functional areas(s). This position reports to the VP, Nursing Administration, CNO.

Key Responsibilities

• Leads and directs strategic planning within assigned functional areas to anticipate current and future service solutions; influences the innovation, development, and growth of service strategies; assures the achievement of departmental dashboard metrics within each strategic pillar (People, Service, Quality, Growth, Finance); takes immediate and effective steps to assure national benchmarks are achieved or sustained.
• Leads and directs development and maintenance of systems, processes, policies and procedures that result in assigned care partners always providing excellent, healing patient, family, visitor and internal customer experiences as measured by HCAHPS and/or other national best-practice benchmarks.
• Leads and directs development and maintenance of systems, processes, policies, and procedures that result in assigned care partners always providing excellent customer service as measured by HCAHPS and/or other national customer service best-practice benchmarks.
• Develops, leads, directs and/or maintains systems, processes, policies, and procedures that result in a continuous improvement environment within which assigned care partners always achieve national best/leading-practice standards for quality and excellence as measured by HIPAA, CMS, Joint Commission, and other regulatory agencies pertinent to areas of responsibility; holding self and others accountable for actions and outcomes.
• Develops, leads, and/or directs policy formulation, implementation, and adherence. Responsible for the adherence to all Parrish Healthcare policies and procedures as well as regulations and codes established by federal, state, and local governments affecting professional practice and industry regulations. Leads necessary certification, accreditation, and audit procedures; and ensures that reports required by regulatory agencies are prepared and submitted within established timeframes.
• Leads, develops directs and/or maintains systems, processes, policies and procedures that result in an inclusive, collaborative, healing work environment within which national best/leading-practice standards for employee engagement are achieved as measured by effective performance management, problem-solving and conflict resolution, mentoring aspiring care partners; leading effective orientation, onboarding, recognition, training and professional development initiatives; and inspiring care partner commitment to our mission, vision, values and safe care pledge.
• Maintains skills and knowledge within professional practice of self and within assigned functional area(s); able to step in and serve as back up to assigned care partners to cover staffing needs as necessary.
• Develops, leads, directs and/or maintains systems, processes, policies, and procedures that result in effective planning and administration of annual budget(s); productive, cost efficient and effective operations; and corrective actions for any operating expenses that deviate from budget.
• Performs other duties as assigned.
• Knows fire, disaster and safety procedures and regulations as pertains to the work area.

Formal Education

• Bachelor's Degree required Nursing or other relevant clinical field of study.
• Master's preferred Nursing, Healthcare Administration, or related field.

Work Experience

• Greater than 7 years of relevant experience with 3 or more years of leadership experience. ICU experience required.

Required Licenses, Certifications, Registrations

• Clear/Active State of FL RN License required.
• BCLS and ACLs through The American Heart Association required.
• Current Six Sigma Green Belt certification, or required within one (1) year of employment

Full Time Benefits

Eligible to participate in a number of PMC-sponsored benefits, including:

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 192 Personal Leave Bank (PLB) Hours

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®.

Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.