First Deputy Director

THIS POSITION IS OPEN TO INTERNAL ACS APPLICANTS ONLY.

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $152,843.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

In each DCP borough and program office, an Administration team provides a catalog of critical support functions, enabling child protective staff to focus on supporting our children and families.

Under the administrative direction of the Deputy Commissioner for Child Protection, Associate Commissioner, and Borough Commissioner, with wide latitude for the exercise of independent action and decision-making, the First Deputy Director has overall responsibility to ensure that the mandated investigation of reports of child abuse and neglect are undertaken within 24 hours of receipt.

• Ensure the provision of crisis intervention and preventive services to families identified as “at risk”.
• Oversees the operation of connections and all management compliance systems within the borough.
• Overall functioning of the borough office when the borough commissioner is not available.
• Direct a number of child protective services managers and is accountable for the activities of several units of caseworkers providing a broad range of protective, preventive and family services within ACS borough offices.
• Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy.
• Collaborate and coordinates with inter and intra agencies to facilitate trainings to enhance staff, development.
• Oversee the implementation of agency policy and operational systems within the borough to insure the effective and efficient delivery of services.
• Implement and monitors the necessary management controls and is accountable for the evaluation of subordinate supervisors.
• Take the necessary steps to improve the quality of services and carries out other administrative assignment as required.
• Assists in resolving procedural and operational problems within the borough.
• Design and oversees the implementation of creative solutions to case related problems within the borough.
• Responsible for quick decisions without prior approval of superiors.
• Perform other related duties.
• Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly.

Preferred Skills

• A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field
• Master of Social Work degree or master’s degree in a related discipline; excellent communications skills
• Ability to deal tactfully and effectively with diverse constituencies at all levels and an extensive understanding of child welfare issues
• Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system
• Familiarity working with NYC’s diverse communities
• Experience and ability to step into an existing unit and assume all responsibility quickly
• Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position

Additional Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at View email address on click.appcast.io or View phone number on click.appcast.io.

DIRECTOR OF FIELD OPERATIONS ( - 95600

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity.

2. Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.