Director of Business Operations

Job Title Director of Business Operations Location SE Portland, NE Portland and remote Employment Type Full Time Salary $41.60/hr - $46.25/hr ( 86,500 – 96,100  yr) Bilingual Spanish: $45.34/hr - $50.41/hr ( 94,300 – 104,800  yr) Organization Morrison Child and Family Services is a Joint Commission and Sanctuary accredited non‑profit that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison commits to the following trauma‑informed care values: Nonviolence – being safe and doing the right thing Emotional Intelligence – managing our feelings so we don’t hurt ourselves or others Social Learning – respecting and sharing ideas of our teams Democracy – shared decision making whenever possible Open Communication – saying what we mean and not being mean when we say it Social Responsibility – everyone makes a contribution to the organizational culture Growth and Change – creating hope for our clients and ourselves Job Summary The ORR Business Operations Director is responsible for all facets of internal and external business direction for all ORR programs. This position works with ORR Program Directors and other program staff to guide program development and ensure successful daily business operations. It collaborates with all stakeholders to respond to business needs and position programs successfully with Morrison departments and outside constituents. Duties and Responsibilities Develop operational structure and oversee operations of the programs, coordinating with all Morrison departments. Serve as an administrator and provide project management for the implementation of the Relias e‑learning system. Work with Morrison Administration on infection control practices, including pandemic response and planning. Implement and maintain Joint Commission Accreditation practices. Collaborate with HR on agency‑wide staff training development and other HR‑related compliance items. Communicate and coordinate with stakeholders to enhance customer service, develop contracts, and manage compliance. Ensure all business operations comply with state and federal guidelines and Morrison policy and procedure. Work closely with Division Director and other assigned staff for all aspects of program start‑ups or program changes. Submit OMB Performance Progress Reports (PPRs) ongoingly. Develop budgets with Business Operations Manager, Division Director and Financial Analyst, and ensure fiscal management through training and monitoring staff providing direct fiscal services. Collaborate with ORR Project Officer and ORR Grants Officer on fiscal reporting required by ORR for continued funding. Manage the grant application process for ORR and any new funding projects. Manage audits from funders and corrective action reports. Oversee critical incident reporting. Serve as ORR’s Electronic Health Records (UAC Portal / PATH) administrator for Morrison. Provide training for other non‑Morrison care providers when requested by programs and/or funders. Develop, delegate, and ensure core committees such as Agency Quality Improvement, Medication Administration, Sanctuary Core, and others function successfully. Handle facilities management, including contracts with Morrison and landlords, and facility environment oversight. Support contractors and maintain contract development and monitoring. Ensure compliance with state licensing, ORR policies, and procedures. Oversee utilization reviews. Assist with special projects with the ORR program or agency‑wide as needed. Provide coverage for Division Director as needed. Understand and participate in Morrison Compliance Program, including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Ensure compliance training requirements (HIPAA, client privacy, fraud, waste, abuse) are met and concerns are reported timely. Implement compliance monitoring activities and corrective actions in collaboration with the VP of Quality & Compliance or Q&C staff. Demonstrate commitment to developing a thorough knowledge of the Sanctuary model and other organizational policies & practices. Participate in staff development, in‑services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices. Competencies Business principles and practices. Communicate clearly and effectively, orally and in writing in English. Maintain effective working relationships with agency and external employees at all levels and the general public. Define and resolve complex problems. Required Position Qualifications Bachelor’s Degree, preferably in Business Administration. 2 years of experience in program management/leadership. Advanced skills in Microsoft Office applications, databases and email applications. Attained age 21 years or older before first day of employment in position (ORR). Preferred Position Qualifications ORR experience strongly preferred. Bi‑lingual in Spanish written, read and verbal. Must clear a language proficiency test. Business writing skills. Accounting. Project Management. Knowledge of Federal, State and agency regulations and funding. Experience supporting programs in child welfare or other social services. Other Requirements Position requires working outside of business hours. Able to pass a comprehensive criminal history background investigation. Pass a criminal history background check through Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. Hold a valid driver’s license and maintain minimum auto insurance if driving a personal vehicle. Travel between program locations and administrative office. Comply with ORR vaccination requirements. 40 hours of required training per year. Benefits & Total Rewards Morrison offers a comprehensive and competitive benefits package designed to support employee well‑being and work‑life balance: Medical, dental, and vision insurance. Generous paid time off and holidays. Retirement plan with employer contribution. Employee Assistance Program (EAP). Flexible spending accounts (FSA). Professional development and training opportunities. Meaningful, mission‑driven work that makes a difference in the community. Working Conditions Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals may be interrupted. Universal precautions and alertness to the environment are critical to address potential violent behavior, disease exposure, biohazards, noise, and contaminants. Mental demands: Work may involve addressing new and unique circumstances, may be unpredictable and disrupt planned tasks, requiring flexible time management. Physical demands: Ability to remain calm and emotionally available serving youth, adults, and families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions. Equal Employment Opportunity We are an affirmative action plan employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our affirmative action plan, Morrison uses E‑Verify to determine employment eligibility after an offer is accepted. #J-18808-Ljbffr