Customer Service Associate

Customer Service / Order Entry Specialist – Full-Time (Onsite) $20–22/hr | Richmond, VA | No Experience Required – We Train Looking to start or grow your career in a professional office environment? We're hiring a dependable, detail-oriented team member to join our customer service and operations team. This is a full-time, onsite position in Richmond, VA with training provided and opportunities to grow. What You'll Do Enter and process customer orders accurately Track orders from start to delivery Answer customer questions via phone and email Help with shipping, returns, and product inquiries Keep records organized and up to date Communicate proactively with customers and team members What We're Looking For Strong communication skills (phone + email) Positive, customer-first attitude Detail-oriented and reliable Basic computer skills (Outlook, Word, Excel) Punctual with reliable transportation No experience required – we will train the right person Why You'll Want This Job $20–22/hour starting pay Stable, full-time scheduleOn-the-job training and skill development Opportunity for advancement Supportive, team-oriented environment Benefits Medical, Dental & Vision Insurance 401(k) Life Insurance HSA / FSA options Paid Time Off #J-18808-Ljbffr