Customer Sales Representative

Customer Sales Representative

Mike Carpino Ford Parsons is looking for a motivated, friendly, and dependable Customer Sales Representative to join our team. We're looking for someone who enjoys working with people, takes initiative, and is committed to helping customers find the right vehicle for their needs. This role involves assisting customers throughout the buying process, staying on top of leads and follow ups, and building lasting relationships with customers.

Automotive sales experience is a plus, but is not required. We're willing to train the right person!

Responsibilities

• Greet and assist customers and provide a friendly, professional dealership experience
• Assist customers in finding new or pre-owned vehicles that fit their needs
• Make outbound calls and reach out to potential customers
• Proactively work leads and look for new sales opportunities
• Respond promptly to internet leads, phone calls, texts, emails, and other customer inquiries
• Provide information on new and pre-owned vehicle features and options
• Conduct vehicle demonstrations and test drives
• Consistently follow up with prospective customers
• Record accurate customer information, notes, and follow up activity in CRM
• Stay informed on Ford and Lincoln products, incentives, promotions, and available inventory
• Follow dealership sales process and complete all necessary tasks in a timely manner
• Work collaboratively with sales and service team members
• Represent Mike Carpino Ford Parsons professionally inside the dealership and in the community

Qualifications

• Prior sales experience is encouraged, but not required
• Proactive and self-motivated with a willingness to take initiative
• Friendly, personable, and comfortable talking to customers
• Consistent and dependable with customer follow ups
• Comfortable reaching out to customers by phone, text, email, and in person
• Available to work Saturdays from 8 AM - 3 PM
• Goal oriented with a desire to learn and grow
• Ability to work independently while also being part of a team
• Professional appearance and positive attitude
• Valid driver’s license
• High School diploma or equivalent (required)

Benefits

• Competitive pay structure (base + commission)
• Health insurance
• Paid time off
• 401(k) matching
• Tuition reimbursement
• Paid training and ongoing career development
• Employee discount

What Makes a Great Fit?

We’re looking for someone who likes working with people and isn’t afraid to take initiative. Someone who will stay on top of leads, follow up with customers, learn inventory, ask questions, and look for ways to help both the customer and the dealership as a whole.

You don’t have to come in knowing everything about vehicles or automotive sales. We can teach you the products and the process. What matters most is having a positive attitude, being dependable, a willingness to learn, and a team player!

Why Mike Carpino Ford?

Mike Carpino Ford Parsons is a locally owned dealership serving Parsons and surrounding communities. We are built on relationships, and providing a great customer experience is important to everything we do. We’re not just a dealership, we’re a family.

Mike Carpino Ford is an Equal Opportunity Employer. We do not tolerate discrimination or harassment based on any characteristic protected by the law.