Front Desk Supervisor
$23 - $25 per hourAuberge Collection
Front Desk Supervisor
Embark on a rewarding journey as a Front Desk Supervisor, where you'll be the linchpin of our guest experience, ensuring smooth check-ins, personalized service, and efficient problem resolution. In this pivotal role, your leadership will set the tone for our front desk team, creating an atmosphere of hospitality and warmth that leaves a lasting impression on every guest.
Oversee and assist in the check-in and check-out processes, ensuring efficiency, accuracy, and a welcoming experience for guests.
Supervise front desk staff, providing guidance, training, and support to ensure exceptional customer service and adherence to policies and procedures.
Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies or special requests.
Resolve guest inquiries, concerns, and issues promptly and professionally, maintaining a positive and hospitable atmosphere at the front desk.
Coordinate front desk operations during scheduled shifts, ensuring appropriate staffing levels, task delegation, and smooth shift transitions.
Act as a communication hub between guests and other hotel departments, facilitating effective communication to enhance the overall guest experience.
Maintain accurate records of guest interactions, transactions, and room availability, and generate reports for management analysis and decision-making.
2+ years of hotel reception experience, preferably in a 4 or 5-star hotel
Preferred knowledge of Computer based Applications including G-mail, Opera Cloud, Alice and Book4Time.
This is a full time position, located in Telluride Colorado. This role has an hourly range of $23-$25 per hour plus benefits.
Auberge Collection$23 - $25 per hour
The Peaks Resort and Spa in Telluride, Colorado, seeks a Front Desk Supervisor to lead operations, manage a team, and enhance guest experiences. Responsibilities include supervising staff, managing shift schedules, and ensuring compliance with service standards. A high...SuggestedHourly payShift work- ...Position Summary The Assistant Front Office Manager oversees the daily operations, training, and supervision of the Front Desk and Bell Staff to ensure exceptional guest service and efficient departmental performance. This role supports the General Manager and Director...SuggestedWork at officeLocal areaFlexible hoursShift workNight shift
The Peaks Resort and Spa
Telluride, CO1 day ago $25 per hour
...an ambassador for an exceptional guest experience as Reception Supervisor, where your passion for service will inspire your team and make... ...like Planet 21 Summary of Responsibilities: Reporting to the Front Office Manager, responsibilities and essential job functions...SuggestedPart timeSummer workSeasonal workRemote workWorldwideVisa sponsorshipWork visaShift work$70k - $75k
...an exceptional guest experience. Will oversee, mentor and lead front office team members through all aspects of the guest journey... ...Minimum of one-year prior experience as a front office leader/supervisor for a luxury hotel. Demonstrated ability to communicate effectively...SuggestedFull time
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