Optical Sales Associate/ Optician

Job Description

Job Description

Looking for a career where you can make a difference every day? At Eyecare Associates of Kuna, our Optician plays an important role in helping patients see and feel their best   Experienced Opticians encouraged to apply ! New to optical but have strong sales or customer service experience? We'd love to talk with you, too. At Eyecare Associates of Kuna, we hire for attitude, train for skill, and invest in our team members' success. Join a growing private practice where your work is valued and your career can thrive.
Benefits including:

• Medical
• Vision
• Dental
• Personal time off
• 401k
• Paid holidays
• No weekends
• Continuing Education
• Starting at $19 DOE

Hours: Monday-Thursday 8:30am-5:30pm and Friday 8am-3:30pm

Responsibilities Optician job responsibilities include:

• Help patients select frames and lenses that fit their prescription, lifestyle, and budget
• Educate patients on eyewear and lens options
• Take measurements to ensure proper fit and vision (training provided)
• Place and track eyewear orders
• Dispense, adjust, and perform minor repairs on eyewear
• Verify insurance and vision benefits when applicable
• Maintain an organized and attractive optical showroom
• Work closely with doctors and staff to provide an excellent patient experience
• Answer patient questions and resolve concerns professionally
• Accurately document information in our computer systems

Required Skills

Required Qualifications

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to learn technical information and explain it clearly to patients
• Detail-oriented with strong organizational skills
• Professional, dependable, and team-oriented
• Comfortable working in a fast-paced environment and managing multiple tasks
• Basic computer skills and ability to learn EHR and optical software
• Ability to provide exceptional patient service while maintaining accuracy

Preferred Qualifications

• Previous optical experience
• Experience in retail sales, healthcare, customer service, or a patient-facing role
• Experience working with insurance benefits
• Knowledge of eyewear products, lens options and frame styling

No optical experience? We will train the right candidate on lens options, measurements, adjustments, and insurance processes.