Restaurant & Bakery Host/Cashier

Job Title

Perkins Restaurant & Bakery is looking for a dedicated team member to join our family and serve our guests with exceptional hospitality and service.

Job Description

At Perkins, we're committed to making every day memorable and every meal extraordinary. We're seeking a team member who is passionate about providing friendly and efficient service to guests according to company policies, procedures, programs, and performance standards. This role involves maximizing guest satisfaction and maintaining a quality work environment as directed by the Manager on Duty. You will be responsible for greeting guests, seating them in a timely manner, and ensuring their dining experience is highly satisfactory.

Position Activities and Tasks

• Host activities and guest interaction
• Report to work well-groomed, in clean and proper uniform, and practice good personal hygiene
• Open the door as guests enter and leave the building
• Use greeting, seating, and waiting list procedures
• Anticipate, identify, and correct system breakdowns to achieve maximum guest satisfaction
• Complete wait sheets
• Greet and seat – welcome new guests as they arrive and show them to their seats
• Take cash – check out guests at the register
• Hospitality – move through the dining room regularly and ensure guests have all items needed
• Sell bakery – offer specific suggestions for take-out bakery items
• Clean – ensure that the cashier area, bakery cases and displays, lobby area, entryway, guest restrooms, and dining room stay clean throughout the shift
• Ensures menus are clean

Assist Crew Members

• Processes to-go orders
• Maintains guests' needs throughout their dining experience by assisting servers with pre-bussing procedures
• Sweeps floor around tables to assist servers where needed
• Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning work stations, and bussing tables, etc.
• Provides assistance to all servers and bus persons in order to execute service standards
• Ensures 100% guest satisfaction on every visit
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration

Physical Requirements/Environment/Working Conditions

• Extensive standing and walking for up to 8 hours
• Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must have time management skills
• Must be able to read, write and perform addition/subtraction calculations
• Must be able to control and utilize fingers to write, slice chop and operate equipment.
• Must be able to fit through openings 30" wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

Supervision Received:

Receives direction and training from Manager on duty as to the specific procedures and assignments.

Knowledge and Skill Required:

Basic skills such as sanitation, safety, and customer service can be taught through in-house training.

Experience Required:

None

Compensation:

$12.00 - $14.00 per hour

Be a Part of Our Success

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.