Driver Counter Associate

Position Heritage Landscape Supply is seeking a full‑time Counter Service Driver Associate with counter sales duties. This key customer touchpoint is responsible for accurate order entry and smooth customer interactions. The role requires strong multitasking skills, processing orders, inventory accuracy, and coordinating logistics to support delivery timelines. Full‑time Monday‑Friday, with overtime during peak seasons requiring flexibility and dedication. Key Responsibilities Provide exceptional customer service by effectively interacting with clients through phone, email, and in‑person consultations, maintaining a courteous and professional demeanor at all times. Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment. Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy. Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction. Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities. Minimum Qualifications Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience. Proficiency in basic computer operations and internet navigation. Experience or familiarity with point‑of‑sale systems and order entry procedures. Capability to handle physical demands, including lifting up to 75 lbs regularly and 50 lbs on a repetitive basis. Driver responsibilities in a non‑regulated truck‑backup counter duties. Ability to work in varied conditions, including warehouses and outdoor environments. Willingness and ability to work overtime as needed during the peak season. Capability to pass a pre‑employment drug test, driving and background screening. Bilingual proficiency in English and Spanish preferred, not mandatory. Forklift operation experience is a plus. A high school diploma or equivalent of experience and education. Pay Range The base salary for this position typically falls within the range of $19.00 to $20.91 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance‑based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Job Location Stateline Irrigation Supply - Yarmouth 1 Huntington Avenue Yarmouth, MA 02664 EEO Statement As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: View phone number on click.appcast.io, or by email to: View email address on click.appcast.io with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Benefits Competitive weekly/bi‑weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company‑paid life and short‑term disability, plus optional long‑term disability, and additional life insurance. All benefits subject to eligibility. Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr