Senior Banker

Reports To : Branch Manager

The Senior Banker for The Farmers Bank of Willards is responsible for maintaining the front line at the branch as well as managing the customer portfolio for the location. This role involves deepening customer relationships and driving branch targets as well as assisting the Branch Manager with staffing concerns and needs. The ideal candidate will have extensive banking experience, strong relationship-building skills and a thorough understanding of financial markets.

Responsibilities for Senior Banker :

• Accurately and proficiently performs all duties fulfilled by the Front Line Associate, Personal Banker I and Personal Banker II, as well as the additional responsibilities listed below.
• Identify opportunities for cross-selling and upselling banking products to enhance customer satisfaction and branch profitability.
• Ensure compliance with regulatory requirements and internal policies.
• Mentor and support front line staff in their professional development.
• Train newly hired front line employees as assigned.
• Assist Branch Manager with responsibilities as needed, such as NSF processing and scheduling.

Qualifications for Senior Banker

• Excellent communication, presentation and negotiation skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong analytical and problem-solving abilities
• Proven track record of managing customer relationships and achieving branch targets

Expected Hours of Work/Position Type: This position is non-exempt and requires 40 hours per week, Monday through Friday and every other Saturday.

Work Environment: This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.

Physical Demands: This role is often standing for a few hours as well as sitting for longer periods of time. There may be a need to lift up to 25 pounds when handling assigned duties.

Required Education and Experience

• High school diploma or GED required
• 4-5 years of experience in banking or financial services, with a focus on relationship management
• Proficiency in use of Microsoft Office Suite

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Farmers Bank of Willards is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, race, color, religion, sex, sexual orientation, gender identity or national origin.