Risk Third Party Services and Analytics - Product Delivery Manager - Vice President

Job Description

The Risk Third Party Services product is responsible for integration of Risk Third Party Data into a Data Service used to drive key credit criteria, models and analytics across the lifecycle of customers to  maximize profit, manage risk and provide shareholder value through rapid deployment of risk strategies in a controlled environment.

As a Product Delivery Manager Vice President in the Risk Third Party Services product, you will play a pivotal role in the product delivery lifecycle, overseeing multiple high-profile initiatives with significant bottom-line impact. You will be responsible for coordinating resources, monitoring progress, documenting business features, refining component-level scope,  and supporting engineering and testing teams. You will work in partnership with other Risk Agile Products supporting our Auto, Credit Card, Consumer & Business Banking, and Home Lending lines of business – requiring a deep understanding of interconnected software components to deliver an exceptional experience. 

Job Responsibilities

• Manage product delivery activities for multiple mid-to-large initiatives through the PDLC process. 

• Collaborate with Product Owners/Managers, Design, and stakeholders to understand business needs and define feature requirements. 

• Translate business and design requirements into technical and UAT executable scope. 

• Refine business features to support engineering and testing partners while ensuring business expectations are met.

• Conduct research and analysis to leverage existing capabilities and supplement with new requirements. 

• Utilize Generative AI technologies to improve processes and drive efficiency, exploring innovative solutions to enhance product delivery and optimize existing technology. Partner with teams to ensure requirement 

• Partner with teams to ensure business features align with requirements from legal, controls, and compliance. 

• Perform data querying to support production and non-production research requests, including exploratory analysis to uncover insights and drive informed decision-making. 

Required qualifications, skills and capabilities

• Bachelor’s Degree or equivalent experience
• 5+ years of experience in Business Analysis, Project Management, or Product Management
• Business/Product Analysis experience required, in-depth knowledge of technology platforms, architecture, and end-to-end systems preferred including AWS, Databricks, and Snowflake.  
• Experience working with and documenting requirements for diverse technological features 
• Experience in Agile Product Delivery is a must
• Experience in Data Management & Quality practices including executing a control framework

• 3+ Years experience in data querying and/or data quality role(s)

• Technical Expertise with querying tools such as SQL, Tableau, etc. 

• Proficient in JIRA, Visio, PowerPoint, and Excel
• Excellent relationship and communication skills, highly collaborative – can build rapport and credibility
• A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos”

Required qualifications, skills and capabilities

• Experience in business/technology projects at a financial institution
• Experience across multiple Agile frameworks

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.