Registrar - Mt. Holly - Per Diem

Work schedule will be scheduled in advance with availability provided at the time of hire and needs of the department. Working a minimum of 4 shifts per month, including weekends, possible weekdays and holidays, including the day before and/or after at any Patient Access department at Virtua, which includes but is not limited to Patient Access North (Mt. Holly/Willingboro), Patient Access South (Voorhees/Marlton/Berlin), and Patient Access West (Camden ED/Our Lady of Lourdes Camden). Summary Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductibles, co-insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as first contact representative of Virtua by providing excellent customer service. Position Responsibilities Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data. Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork. Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative. Identifies and provides appropriate referrals and payment options to patients needed financial assistance. Provides additional office support including telephones, scheduling, typing, filing, etc. Position Qualifications 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred. Must demonstrate a positive demeanor, have both strong verbal and written communication skills. Must be able to handle potentially stressful situations and multiple tasks. Must have basic typing, computer and/or word processing skills. Required Education High School diploma. Training / Certification / Licensure One year of Epic system experience highly preferred. #J-18808-Ljbffr Virtua