Assistant Manager Operations

J&H Family Stores

Description

Position Summary:
Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the day-to-day operations of the store, and in the absence of the Store Manager, is responsible for directing the activities of all employees.
Tasks & Responsibilities:
Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
Assisting the Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Store Manager with recruiting, developing, and motivating store employees who exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Establishing a strong customer service/selling culture to maximize sales
Working as a Customer Service Representative and supervising CSR activities in the absence of the Store Manager.
Assisting the Store Manager in ordering, bank deposits, and daily paperwork
Must complete store paperwork at least once per week
Must complete all store orders at least once per month
Marketing within your community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Assisting the Store Manager with controlling labor hours, cash, store audits, and shrinkage
Help maintain a neat and clean store environment for our customers and employees
Other duties as assigned
Attend monthly financial meeting with manager and district manager
In the absence of a store manager, Assistant Manager will perform all store duties
Requirements
Pre-requisites:
A minimum of one year management experience in industries such as hospitality, financial services, retail and restaurant
High School graduate or equivalent
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication, and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Attend the Modern Management course
CPR certified
Working Conditions and Physical Requirements:
Must be able to work any area of the store (both inside and out) when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 40 to 50 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Eligible 1st of the month, following 60 days from the date of promotion
Insurance with FSA
Short Term Disability
Paid Life Insurance (Can buy extra coverage for self, spouse and children)
Dental
Vision

Apply

Vacancy posted 1 hour ago

Similar jobs that could be interesting for youBased on the Assistant Manager Operations in Wyoming, MI vacancy

Assistant Manager Operations
...Description Position Summary: Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and...
Suggested
Hourly pay
Temporary work
Local area
1 day per week
J&H Family Stores
Grand Rapids, MI
1 hour ago
Operations Assistant Manager
...Category : Client Operations Application Deadline: Ongoing until positions are filled... ...providing resources, including Employment Assistance Programs, space in the form of health... ...and coverage determination Experience managing authorization/prior authorization...
Suggested
Ongoing contract
Monday to Friday
Flexible hours
Teleperformance USA
Grand Rapids, MI
2 days ago
Assistant Manager
...Panda Express - - Responsibilities: Assist in the operation of a single Panda Express store; Hire, manage, and direct store associates to achieve financial goals; Ensure the delivery of exceptional guest experiences; Participate in a 3+ weeks of store leadership training...
Suggested
Panda Express Inc
Grandville, MI
1 day ago
Assistant Manager
...leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to... ...that inspires and empowers women. Why you matter: As a Windsor Assistant Manager you are a key member of our store leadership team. You...
Suggested
Windsor
Grandville, MI
5 days ago
Assistant Manager
...QDOBA - 3214 28th Street Southeast - Responsibilities: Assist the General Manager with recruitment, selection, and training of staff; Develop... ...staff; implement training programs; Manage daily restaurant operations to ensure guest service, food quality, and compliance with...
Suggested
Qdoba
Grand Rapids, MI
2 days ago
Assistant Manager
...Assistant Manager Position Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently...
Jimmy John
Grand Rapids, MI
5 days ago
ASSISTANT MANAGER
...QDOBA - - Responsibilities: Assist the General Manager with recruitment, selection, and training of restaurant staff; Develop staff through... ...high standards of guest service and food quality; Analyze operational and financial performance and implement improvements to drive...
Qdoba
Grand Rapids, MI
5 days ago
Offline - Merchandising Team Leader (Assistant Manager)
...engagement by celebrating outstanding performance. You innovate operationally: you execute and improve daily operational procedures,... ...You love AE and Aerie products. You have led retail teams in a management role. You can multi‑task, set priorities, and manage time efficiently...
Full time
Temporary work
Seasonal work
Local area
Flexible hours
American Eagle Outfitters
Grand Rapids, MI
1 day ago
ASSISTANT MANAGER
$17.5 - $21.5 per hour
...Assistant Manager Pay Range: $17.50 - $21.50/hour Position Summary The Assistant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the General Manager. Uses discretion in daily management decisions with accountability...
Local area
Qdoba
Grandville, MI
5 days ago
Assistant Manager
...380 Health Drive Southwest, Suite 101 - Responsibilities: Assist the General Manager with recruitment, selection, and training of staff; Develop... ...with labor laws and brand policies; Monitor restaurant operations to deliver excellent guest service and food quality; Support...
Qdoba
Wyoming, MI
2 days ago
Assistant Manager
...searching for experienced leaders to join our store management team. Panda is 100% committed to the... ...about your success. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited...
Full time
Temporary work
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
Panda Restaurant Group
Grandville, MI
2 days ago
Assistant Manager
...Assistant Manager As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager... ...do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions...
Work experience placement
Immediate start
Shift work
KFC
Grand Rapids, MI
2 days ago
ASSISTANT MANAGER
...Assistant Manager Bring the flavor. Bring the fire. Grow the team. At Burger King, our Assistant Managers (AMs) play a critical role... ...closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong...
Hourly pay
Weekly pay
Minimum wage
Local area
Flexible hours
Shift work
Burger King
Grand Rapids, MI
2 days ago
Assistant Manager
...Discover more by following us on LinkedIn! GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store... ...& Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals...
Minimum wage
Full time
Local area
Flexible hours
Night shift
EssilorLuxottica
Grand Rapids, MI
4 days ago
Assistant Manager
$20 - $22 per hour
...sustainable and recycled styles? Do you have experience in retail or management? Uptown Cheapskate is not your typical thrift store. We buy,... ...years to come. This franchise is independently owned and operated by a franchisee. Your application will go directly to the...
Hourly pay
Flexible hours
Uptown Cheapskate
Grand Rapids, MI
2 days ago
Assistant Manager I
...We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: ~ Assist with store functions and day-to-day store activities ~ Help...
Contract work
Part time
Seasonal work
Local area
Dollar Tree
Wyoming, MI
1 day ago
ASSISTANT MANAGER
...QDOBA - 3871 Rivertown Parkway Southwest - Responsibilities: Assist the General Manager with recruitment, selection, and training; Train and... ...staff and ensure training systems; Manage daily restaurant operations to achieve excellence in service and quality; Monitor costs...
Qdoba
Grandville, MI
5 days ago
Assistant Manager
...Assistant Manager Brand: LensCrafters Location: Grand Rapids, MI, US, 49512 Store #: 001681 LensCrafters Position: Full-Time LensCrafters... ...in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer...
Full time
Afternoon shift
EssilorLuxottica SA
Grand Rapids, MI
5 days ago
Assistant Manager
...NE, Grand Rapids, MI, 49505 What You'll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager... ...Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center Deliver a positive...
Hourly pay
Weekly pay
Flexible hours
Afternoon shift
Valvoline
Grand Rapids, MI
4 days ago
Assistant Manager
...Position Overview: The Assistant Manager (AM) is responsible for supporting the General Manager in the management of the entire store’s operations. The AM is also responsible to meet performance and profit goals. These objectives include assisting in the selection,...
Hourly pay
JHG Group - IHOP
Grand Rapids, MI
4 days ago
ASSISTANT MANAGER
...quality products, guest service, and restaurant cleanliness meet standards; Monitor safety and food safety practices across the restaurant; Coach and develop crew leaders and staff on operations and training; Ensure accurate daily reconciliations and inventory procedures...
Shift work
Culver's
Wyoming, MI
1 day ago
Assistant Manager
$15.73 per hour
...Overview Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift? We're searching for Assistant...
Weekly pay
Relocation package
Shift work
E-Z Mart Inc
Grand Rapids, MI
1 day ago
Aerie - Merchandising Team Leader (Assistant Manager)
...your team's outstanding performance - #winning! Being an operational innovator: You're a natural at executing and innovating daily... ...love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task...
Full time
Temporary work
Part time
Seasonal work
Local area
Flexible hours
Shift work
American Eagle Outfitters
Grand Rapids, MI
4 days ago
Manager Operations
...serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence. Manages...
Full time
Monday to Friday
Shift work
Weekend work
Corewell Health
Grand Rapids, MI
1 day ago
Assistant Manager
...Assistant Manager Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. We have a unique work environment where crew members and...
Shift work
Day shift
Afternoon shift
Five Guys
Grand Rapids, MI
1 day ago
Assistant Manager
...Assistant Manager For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts,... ...performance team while maintaining our values, brand, policies, and operational standards. Your Assistant Manager role will include...
Full time
Part time
Flexible hours
Night shift
World Market
Grand Rapids, MI
2 days ago
Branch Office Administrator - Grand Rapids, MI
...the annual business planning process to assist in developing strategies for the upcoming... ...client support team members. Account Management: Aptitude to learn and understand the... ...accurate client records. Administrative & Operational Support: Strong ability to work...
Full time
Temporary work
Work at office
Home office
Flexible hours
Edward Jones
Grand Rapids, MI
13 hours ago
Financial Systems BI Manager - Reporting & Operations
$120k - $140k
Job Summary:The Financial Systems BI Manager - Reporting & Operations - is responsible for managing the business administration, reliability, and continuous... ...discussions when appropriate and available• Supports and assists with change management processes that identify reporting,...
Work at office
BDO International
Grand Rapids, MI
2 days ago
Offline - Merchandising Team Leader (Assistant Manager)
...engagement by celebrating outstanding performance. You innovate operationally: you execute and improve daily operational procedures,... ...love AE and Aerie products. You have led retail teams in a management role. You can multi‑task, set priorities, and manage time efficiently...
Full time
Temporary work
Seasonal work
Local area
Flexible hours
American Eagle Outfitters Inc.
Grand Rapids, MI
1 day ago
Assistant General Manager
...Position Summary: Performs and directs overall store management. Responsible for inventory and money control systems. Directs... ...be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position...
Hourly pay
Temporary work
Local area
J&H Family Stores
Jenison, MI
1 hour ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Assistant Manager Operations. Be the first to apply!