True West Assistant Manager - Winter 26.27 Seasonal - Full Time

Seasonal Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees* Discounted skiing and riding for friends and family of eligible employees* Vacation and Sick Time policies for eligible employees* to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees. Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health. 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees* Free regional bus pass *Click HERE for more information on our employee benefits! For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY The True West Assistant Manager supports the operational execution of Steamboat’s Premium Experience program for both seasonal and daily guests. The Asst. Manager supports the Manager and front line staff in daily operations to provide premium level guest experience to members and daily guests. The Asst. Manager will be assigned specific projects which may include concierge services, a valet services for automobiles and equipment, club amenities and daily complimentary breakfast. This role focuses on delivering a high-touch, seamless premium guest journey while maintaining operational excellence. Resume and Cover letter required. ESSENTIAL DUTIES Act as Manager on Duty in the absence of the True West Manager. Provide leadership and be a role model of behavior for front line valet and concierge team Train staff on True West processes Assist with written SOP and SET maintenance at the direction of the True West Manager. Represent and hold yourself and your team accountable to the highest level of Steamboat Service Excellence to fulfill expectations of service by club level members at Steamboat Resort. Maintain an efficient automobile valet service Maintain the ski/snowboard equipment organization system. Physically transport equipment; move and store ski equipment Assist members with special requests and issue resolution Assist other employees when needed Prioritize safety for staff and guests. Maintain secure ski storage and facilities. Open and Close True West Club as scheduled and according to set procedures. Compliance with all company policies and procedures as well as any regulatory requirements Other duties as assigned REQUIRED QUALIFICATIONS One year of leadership experience or training required. Knowledge of the ski mountain and base area, preferred Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers Adhere to all safety policies The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay: Starting at $22.50 per hour PHYSICAL REQUIREMENTS Must be at least 18 years of age Lift up to 40 lbs. on a regular basis Stand for long periods of time and climb stairs frequently Must have a valid driver’s license and be insurable under Steamboats company insurance plan. Work outside, often in inclement weather performing snow removal and carrying ski equipment between buildings. Must speak clearly and effectively in English Must clear a background check. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to work in a fast paced environment and operate a computer and other office productivity machinery. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable. Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. E-Verify Participation Right to Work