Route Service Representative

Service Representative

Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format.

As a Service Representative, you will be assigned a company vehicle and responsible for servicing a designated route of refill kiosks. This is not a sales position. This role is focused entirely on the upkeep, cleanliness, and proper operation of our refill kiosks. Your primary responsibilities include safely driving to each kiosk and performing routine cleaning, basic maintenance, minor repairs, and troubleshooting to ensure all water and ice kiosks are fully functional, clean, and operating at peak performance for customers. This position is highly independent and hands-on. Success in this role requires taking pride in maintaining and cleaning equipment, attention to detail, and a strong sense of ownership over the condition and performance of each kiosk on your route.

This position works independently and you must take pride in your work.

You are eligible for:

• Company Vehicle. Drive home daily
• Starting hourly rate is $14.50
• No Cost Employee Only Medical + $900 employer paid Health Savings Account
• Dental and Vision plans
• 401(k) and Roth with Immediate Company Match and Vesting
• Paid Time Off the first year.
• Paid Holidays

Duties and Responsibilities for the Position

• Follow safety guidelines and act in safe manner
• Clean and sanitize outside vending areas
• Verify component functionality
• Drive company vehicle to company locations/units throughout assigned area*
• Perform basic maintenance, repair, and trouble-shooting of units
• Collect water samples
• Other duties as assigned

Qualifications, Requirements, Basic Skills and Abilities

• Team player with positive attitude
• Problem solver
• Troubleshooter
• Mechanically inclined
• Use and maintain hand tools
• Detail/task oriented
• Ability to work independently
• Ability to work required schedule
• Clean motor vehicle record and current valid driver's license

Minimum Physical Requirements Include

• Ability to lift 50 pounds
• Capable of climbing ladders, walking, standing, stooping and bending
• Ability to work safely in limited space inside water/water-ice kiosk
• Ability to work in heat and cold
• Ability to safely operate a motor vehicle

Required Education and Preferred Experience

• Prior experience working with hand tools is desirable
• Maintenance experience or previous training preferred

*This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways