Front Desk Agent
Quality Inn & Suites
Front Desk Agent
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Work Schedule
- Other
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
Benefits
- Employee discount
- Paid training
Vacancy posted more than 2 months ago
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