Showboat Branson Belle - Foods, Team Lead (Full-Time Seasonal 2025)

Showboat Branson Belle - Foods, Team Lead (Full-Time Seasonal 2025)

Job Category: Food

Location: Branson, MO 65616, USA

Travel Required: No

Job Details

This position starts now and ends 01/04/2026. Must be at least 18 years of age.

Summary: Assist in supervising the performance of all aspects of customer service including friendly interaction, fulfilling needs for cleanliness and attention to detail, fulfilling customer orders, maintaining food quality and safety, preparing food, serving food, handling cash transactions, and meeting or exceeding financial goals for the area. Aboard the Showboat Branson Belle, you play a key role in keeping our guests happy while they enjoy their experience. You will work with team members from the galley, servers, and server assistants. The job will be responsible for running the back of house operation to ensure enough meals are prepared, items are stocked, and guest accommodations are met.

Supervisory Responsibilities:

• Monitor, audit and coach that guests feel welcome and appreciated.
• Make financial decisions assigned to include ordering and inventory and all aspects of sales.
• Orientate, coach, and train staff.
• Ensure compliance with federal guidelines while maintaining a positive work climate.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties/Responsibilities: Include the following. Other duties may be assigned to assist the Foods teams.

• Greet guests and take guest product orders.
• Make customers feel welcome and appreciated.
• Maintain a themed environment.
• Handle cash, make change, and operate Point of Sale registers.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Maintain a safe food environment and follow safety procedures.
• Suggestive selling.
• Implement shop closing and cleaning procedures.
• Complete all job responsibilities independently (self-supervising).
• Assist in supervising guest interaction to maintain assigned friendliness levels.
• Perform all Attention to Detail (ATD) duties including maintaining a clean work area.
• Balance registers.
• Maintaining positive, helpful relationships with teammates, across divisional lines, and with management.
• Maintain high levels of energy and enthusiasm.
• Communicate with our box office/ticket team to determine the quantity of food needed.
• Assist waitstaff with guest issues that pertain to food/dietary issues or seating issues.

Certificates/Licenses: Must be able to complete an in-house ServSafe food training class.

Education/Experience: High volume, fast-paced food experience is preferred. Three years of supervisory/management experience is preferred.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand: Uneven terrain, inclines, asphalt, and concrete.
• Walk: Uneven and sloped surfaces, including to and from assigned employee parking and employees assigned work area.
• Climb: Up/down stairs/ladders, uneven and sloped surfaces.
• Lift/Carry: Up to 60 lbs.
• Repetitive Motion: Bending, sweeping, mopping, vacuuming, shoveling, twisting and rapid working speed.
• Use fingers and hands to handle and feel and reach with hands and arms.
• Speak and hear clearly.
• See: Near/far and depth perception.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to extreme heat, wetness, humidity, confined spaces-cramped quarters, heights and detergents/chemicals.

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises' attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates)
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for co-pay, whether insured or not.
• Free Tuition Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at

Equal Opportunity Employer/Disabled/Veterans