Director of Facilities

Job Description

Job Description

Director of Facilities
NeighborWorks Umpqua | Roseburg, OR | Full-Time, Exempt
NeighborWorks Umpqua (NWU) is looking for an experienced facilities leader to direct our maintenance operations and lead capital planning across our entire portfolio — apartment communities, single-family rental homes, office buildings, and other NWU facilities. This is a director-level role with real ownership: you'll set the maintenance and capital strategy, lead our maintenance team, and take the lead on NWU's organization-wide safety program, all while helping shape how NWU grows and cares for the communities we serve.
What You'll Do

• Hire, train, and supervise NWU's maintenance team, assigning and inspecting work across all properties — and personally step in on repairs during emergencies or when the team needs extra hands
• Conduct regular property inspections, track work orders and preventive maintenance through our maintenance management software, and keep resident service and repairs on standard
• Assess capital needs property by property, build long-range capital plans and cost estimates, and manage the capital and maintenance budgets against them
• Negotiate and manage vendor and contractor relationships — soliciting bids, inspecting completed work, and overseeing NWU's vehicle fleet
• Lead cross-departmental capital and improvement projects (for example, energy efficiency upgrades), and provide maintenance input on new development and rehab projects, including punch list closeout and warranty follow-through
• Partner with Resource Development, Finance, and Property Management on grant-funded capital work, budgets, and reporting
• Take the lead on NWU's organization-wide safety program, oversee the safety committee, and lead property loss/damage insurance claims
• Set maintenance and capital performance metrics and report results to leadership

• 8+ years of progressively responsible experience in multifamily, commercial, or institutional facilities/maintenance management, including at least 4 years of supervisory and multi-site experience — or an equivalent combination of education, certification, and experience (e.g., an Associate degree, trade license/journey-level certification, or Certified Maintenance Manager/Certified Apartment Maintenance Technician credential)
• Experience with capital planning, reserve studies, or major systems replacement across multiple properties strongly preferred
• Knowledge of affordable housing programs, NSPIRE standards, and Fair Housing requirements
• Strong leadership skills and hands-on knowledge of building systems (electrical, plumbing, mechanical)
• Valid Oregon Driver's License with a driving history acceptable to NWU's insurance provider
• Bilingual English/Spanish communication skills a plus

• Vacation, sick, and all Federal Holidays
• Comprehensive health, dental, and vision insurance.
• Employer-paid life and disability insurance.
• 401(k) retirement plan with employer match.

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