Serving Assistant

Serving Assistant Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Serving Assistant !

This position is located at the Renaissance Hotel in Asheville, NC .

Purpose for the Position:

To perform a combination of duties in an efficient, quiet and effective manner which facilities food service and thereby provides a positive impression for the guest.

Essential Responsibilities:

1. Carries dirty dishes from dining room to kitchen.
2. Replaces soiled table linen and sets tables with silverware and glassware.
3. Replenishes supply of clean linens, silverware, glassware and dishes in dining rooms.
4. Supplies service bar with food, such as soups, salads and desserts.
5. Serves ice water and butter to patrons.
6. Cleans and polishes glass shelves and doors of service bars and equipment such as coffee urns and cream and milk dispenser.
7. May run errands and deliver food orders to offices.
8. May transfer food and dishes between floors of establishments using dumbwaiter.
9. Communicate with supervisor throughout shift to be aware of the work.
10. Ensures the proper handling of all equipment and supplies.
11. Required to be always in uniform when working on the property including wearing name identification badge.
12. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
13. All other duties as assigned by a manager or supervisor.

Skills and Abilities:

• Always maintain a professional appearance and manner.
• Do the same task over and over, frequently following a simple routine.
• Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Ability to comprehend and follow instructions from supervisor.

Physical Demands: Medium work. Exerting up to 20 to 50 pounds of force occasionally. Requires walking or standing to a significant degree, and or requires working at a production rate pace entailing the constant pushing and or pulling of materials even though the weight of those materials is negligible. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Requirements:

• High school completion or an equivalent level of education and experience.
• Must thrive in a multi-tasking, fast paced working environment.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings and service ware.

Featured Benefits:

• Medical, Dental, Vision, Life and Disability Insurance: If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
• Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans: Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.
• Career Growth Opportunities: We promote from within and invest in your long-term success.
• Paid Time Off (PTO): Take time to relax, recharge, and explore life outside of work.
• Paid Sick Leave: Supportive sick time policy to care for your health when you need it.
• Exclusive Employee Hotel Discounts: Take advantage of special rates for hotels in our brand portfoliojust for our team members and their family & friends.
• Enjoy complimentary On-Shift Meals (participating hotels): Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
• Recognition & Rewards Program: Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.