Store Manager, Calvin Klein - Oslo Vestby

Store Manager, Vestby About the Role Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities Partner with the store management team to build on business opportunities and achieve company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability. Identify opportunities and collaborate with others in order to grow the business or improve performance. Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner. Ensure “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution. Communicate regularly with the buying team to ensure the correct stock levels and demographically correct stock is available. Analyze store level reports and create action plans to improve results. Communicate with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals. Manage the manpower planning, identification, recruitment, interviewing, hiring and orientation processes. Provide training and coaching for employees (daily, weekly and monthly) and ensure that it is appropriately documented. Lead weekly management meetings and other staff meetings; participate in and contribute to regional meetings. Make commitments and decisions on available information even under stressful and changing conditions. Set challenging but attainable goals with an emphasis on service quality, customer satisfaction, and financial performance. Coordinate appropriate action plans while considering consequences and budget decisions. Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results. Create energy and excitement around shared goals and values. About You You have progressive retail experience. You have previous store management experience in the service or retail industry. Extensive experience connecting to consumers in a brand retailer is essential. You have previous retail operations, budgeting, planning and sales. You have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You are an effective communicator with the ability to cultivate belonging. You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust, showing a clear presence on the shop floor. What We Offer At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to making our company successful. We are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world while positioning PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where each individual is valued, every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. Legal Notice PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential. #J-18808-Ljbffr