Eligibility Worker (Public Benefits Specialist) - Bilingual English/Dari preferred
State of Oregon
- # Eligibility Worker (Public Benefits Specialist) - Bilingual English/Dari preferredJoin a team dedicated to ensuring fairness, accuracy, and timely access to essential services for individuals and families in need. As an Eligibility Worker, you will play a crucial role in conducting assessments, redeterminations, periodic reviews, and updates - helping recipients maintain eligibility across all OEP programs. Your work has a direct impact on fostering equity, well-being, and stability in communities across the state. We are seeking a dedicated **Eligibility Worker (Public Benefits Specialist) Bilingual English/Dari preferred - not required**to join our dedicated **Oregon Eligibility Partnership (OEP) team in Beaverton.**The is part of the **.** OEP supports state staff who determine eligibility for people applying for and receiving medical, food, cash, and childcare benefits. It also manages the used to process applications and deliver benefits to eligible individuals and families in Oregon. One in three people in Oregon receive benefits through the ONE Eligibility System. OEP administers the ONE Eligibility system in partnership with the Oregon Health Authority **(****)** and the Department of Early Learning and Care **(****).*** Conduct phone or in-person interviews to gather household details, income, resources, and other key information to assess their needs.* Conduct collateral interviews or review supplemental materials as needed to make eligibility determination for applicable ODHS programs.* Use relevant forms, computer systems, and tools to determine eligibility at intake, during benefit renewals, and when recipients report household changes.* Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.* Process data in a timely manner to ensure delivery of benefits and services.Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services and information.* Experience working in the community and with evaluating resources and services, while serving a diverse population.* Experience communicating effectively and prioritizing multiple tasks in a fast-paced environment while maintaining a high attention to detail.* Experience working with complex and shifting policies and procedures, and a demonstrated ability to remain flexible and willing to learn.* Demonstrated willingness to uphold the ODHS Core Values, embracing anti-racism work and applying principles of diversity, equity, and inclusion.* Experience utilizing multiple software systems, processing data, and problem solving all to meet accuracy and timeliness goals.* Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.* If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.* **The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.*** **The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.*** **Work Locations:** In-Office position in Beaverton, Oregon.* **Work Environment:** The office consists of cubicles, leading to frequent interruptions and a sometimes-high noise level.* This role involves frequent in person and phone communication and electronic processing of work.* Fast-paced environment with constantly evolving policies and procedures. Repetitive motions, prolonged sitting, and daily computer and technology use.* Work may be reviewed by leads, supervisors, Quality Assurance, audits, or through other quality activities such as reviewing information in ONE or phone calls with Oregonians.* **Hours:** 8:00 a.m.-5:00 p.m., Monday-Friday.* **Travel:** Occasional travel for meetings, trainings, and other work-related activities.* This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.* You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.* Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.
- J-18808-Ljbffr State of Oregon
Vacancy posted 4 days ago
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