Position Details: Client Partner Customer Relationship Management

TEPHRA

Client Relationship Management

Building and maintaining strong relationships with clients (CXOs and his reportees), acting as a point of contact, and addressing their needs.

Business Development

Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.

Account Planning

Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.

Solution Delivery

Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.

Client Satisfaction

Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction.

Thought Leadership, Automation and Innovation

Providing insights and thought leadership to clients on industry trends and best practices.

Collaboration

Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.

Revenue Generation and Continuous Growth

Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets.

Training and Development

Providing training to clients and internal teams on new products or services.

Industry Experience & Problem Solving

Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.

Qualifications

Graduate /Post Graduate Degree in Engineering and Technology 13-15 years of experience 5 days in office

TEPHRA

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Vacancy posted 3 hours ago

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