Personal Care

Job Description

Job Description

As a Nurse Next Door Caregiver, you are passionate about Making Lives Better and: 

• Have a warm and caring hear: always put clients first

• Think of creative solutions, find a better way

• Follow through with commitments and build great relationships

• Go above and beyond (even when no one is looking!)

You deliver on the following duties and responsibilities: 

• Creates Happier Aging experiences and client focused care in home and community settings

• Delivers on our Brand Promise by owning the client’s experience, ensuring that you do whatever it takes to bring peace of mind to our clients and their families

• Assists clients with activities of daily living: healthy meal preparation, personal care, light housekeeping, errands, companionship, transportation, etc. 

• Meets safety standards, using equipment safely and accurately

• Provides premium care approach to clients and their family members 

• Responds to Care Services Center (CSC) Team regarding scheduling inquiries and updates within the agreed upon timeline 

• Reviews the care plan prior to beginning a visit, completing records accurately and carrying out all assignments as requested

• Engages in open communication with your Care Designer when opportunities to elevate your client’s experience and care are identified

• Updates availability and time off requests (as per stated expectations) with HR/CD to ensure continuity of care for your client 

Availability: 

• Flexibility is required

• Casual / Part time / Full time

Business Relationships: 

• Reports to the Care Designer  

• Works closely with the Client Care Ambassador  

Key Metrics: 

• Attendance & Reliability 

• AMS - Attendance Monitoring System (AlayaCare)

• NPS; Client Score of 10 

Requirements: 

• Two positive professional references

• Background or Criminal Record Check with a Vulnerable Sector Search (updated every 5 years for continued employment)

• Negative TB test (updated every 5 years for continued employment)

• Proof of health care certification

• Exceptional written and verbal communication skills

• We provide care 24/7, so visits may be scheduled early morning, afternoon, evening, or overnight to meet our clients’ needs