Refrigeration Service Technician

The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service, maintenance, and installation services throughout North America. TAG is committed to being an “employer of choice” and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.

Industrial and Commercial Mechanical (ICM) is a full-service mechanical contractor serving industrial and commercial customers across the Texas and Louisiana Gulf Coast since 2012. With multiple service locations throughout the region, ICM specializes in the maintenance, repair, troubleshooting, and optimization of HVACR, BAS, and rotating equipment systems. Our highly experienced management team and union-trained technicians support a wide range of facilities, including industrial, manufacturing, healthcare, marine, warehousing, institutional, and retail environments. Committed to safety, reliability, and customer service, ICM provides customized maintenance solutions and 24/7 emergency support to help customers maximize equipment performance and operational efficiency.

ICM, a TAG Company, is seeking Refrigeration Service Technicians for commercial service work in and around the Harlingen , TX area

Role Summary

The Journeyman Refrigeration Service Technician performs commercial service, maintenance, and repair on refrigeration systems including walk-ins, self-contained units, single systems, and rack systems. This role supports grocery and retail locations, ensuring systems operate safely and efficiently.

Roles and Responsibilities

• Diagnose, repair, and maintain commercial refrigeration systems (self-contained units, walk-ins, single systems, rack systems).
• Troubleshoot electrical and mechanical refrigeration components.
• Perform preventative maintenance on HVAC and refrigeration equipment.
• Complete minor plumbing repairs (walk-in drains, case drains, cooling towers, water-cooled condensers).
• Inspect refrigeration, electrical, and plumbing systems to identify service needs.
• Communicate service updates with store managers and directors.
• Provide repair estimates and recommend equipment replacement when appropriate.
• Maintain van stock, tools, and required safety equipment.

Skills and Qualifications

• 2-5 + years of HVAC/R experience
• Strong diagnostic and mechanical skills
• Professional communication abilities
• Attention to detail and strong decision-making skills
• Ability to participate in on-call rotation
• Ability to pass physical, drug screen, background check, and MVR review

Preferred Qualifications

• Universal EPA Certification
• Electrical license
• 2–3 years minimum of grocery refrigeration experience
• HVAC/R technical school or related certifications

Benefits

• This is a union position offering a highly competitive Union pay and benefits package in accordance with applicable CBA. Current union membership is not required; membership will be facilitated by the employer for the right candidate.

• Paid vacation and holidays in accordance with applicable CBA
• Year-round, steady work
• Opportunities for advancement
• Supportive, team-based work environment