Document Services Specialist

Job Description

Job Description

We are searching for a Document Specialist to provide onsite support in Henderson, NV. This position is expected to last for nine months and pays $16 per hour.

Responsibilities

• Prepare, analyze, and sort incoming mail and courier packages to ensure accurate indexing and timely document availability.
• Scan, convert, and validate physical documents into approved electronic formats using document management systems.
• Index, store, and archive documents in compliance with retention schedules and regulatory requirements.
• Print, assemble, and distribute system-generated documents, mass mailings, and internal materials within mandated deadlines.
• Process outgoing correspondence to ensure accuracy, completeness, and adherence to company service-level standards.
• Operate and maintain document services equipment including printers, scanners, cutters, and related machinery.
• Manage shared electronic mailboxes for print requests, claim kits, and special document handling requests.
• Coordinate with internal departments such as HR, Legal, and Finance to support efficient document workflows.
• Track production metrics and complete required operational and performance reports.
• Maintain confidentiality and compliance with company policies, procedures, and applicable laws while performing all duties.

Requirements

• High School diploma or GED required.
• Prior experience in document services, mailroom operations, clerical support, or a high-volume administrative environment.
• Proficiency with Microsoft Office applications including Word, Outlook, and Excel.
• Working knowledge of standard office equipment such as printers, scanners, and mail processing machines.
• Ability to manage multiple tasks while meeting service-level and regulatory deadlines.
• Attention to detail and strong organizational skills for accurate document handling and recordkeeping.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Physical ability to lift up to 50 pounds regularly and perform repetitive motions throughout the workday.
• Familiarity with insurance, medical terminology, or postal regulations preferred.