Business Process Analyst

Business Process Analyst

The Business Process Analyst is responsible for analyzing, documenting, and enhancing key business processes that support enterprise functions. This role involves collaborating with both business and IT stakeholders to evaluate workflows, gather requirements, and identify opportunities for operational improvements. The position requires a proactive approach to developing recommendations that drive efficiency and streamline procedures within a dynamic environment.

Responsibilities

• Research and analyze existing business processes, workflows, and operational procedures to identify areas for improvement.
• Gather, document, and validate business and technical requirements from stakeholders.
• Develop process maps, workflow documentation, and process models to visualize current and future states.
• Analyze operational data and prepare reports, spreadsheets, graphs, and flowcharts to support decision-making.
• Identify process inefficiencies and recommend effective solutions for optimization.
• Create and maintain comprehensive operational procedures and documentation.
• Work collaboratively with business and IT teams to support process-related initiatives and implementations.
• Present findings, insights, and actionable recommendations to stakeholders to facilitate informed decisions.
• Support continuous improvement efforts by monitoring process performance and recommending adjustments as needed.
• Assist in developing and executing process improvement projects aligned with organizational goals.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, Finance, Management Information Systems, or a related field.
• Equivalent professional experience may be considered.
• Minimum of 3 years of experience in business process analysis, process mapping, requirements gathering, or related methodologies.
• Proven ability to import, analyze, and interpret data for reporting and process documentation.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication skills with the ability to present complex information clearly.
• Adaptive to changing priorities and self-motivated to drive process improvements.
• Experience working with cross-functional teams and stakeholders.
• Ability to work effectively in a fast-paced, collaborative environment.
• Proficiency in process modeling and workflow tools.

Publishing Pay Range: $40.00 $46.00 Hourly

This position is based in office and requires employee to work on-site.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.