Principal Site Reliability Engineer

Principal Site Reliability Engineer

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the US Parks & Resorts organization within Disney Experience Technology and works closely with other site reliability engineers, application delivery teams, and systems engineers from across the company.

The Principal Site Reliability Engineer will report to the Sr. Manager, Systems Engineering.

About The Role & Team:

• The Edge Security team supports more than 4000 teams worldwide supporting new product launches, brands announcements, key events, and ongoing Edge Security
• Our team is dispersed over multiple locations to allow for support of our worldwide partners and brands.
• Work closely with our Global Information Security teams to ensure compliance with corporate standards, fulfilment of audit requests, and alignment of Disney Experiences brands to Disney Security standards.

What You'll Do:

• Lead and impact the DevOps culture among the larger Disney Experiences organization while mentoring others on the effective use of the security culture to drive observability
• Elevate and lead the design, build, and support of products platforms
• Propel and drive development pipelines, automate infrastructure and operations, create telemetry for monitoring, engineer high reliability and reinforce best practices to secure company data
• Expertise in systems administration skills Akamai, and must have extensive experience with web and mobile technologies.
• Establish administration requirements in Akamai and bring knowledge to operational excellence and application stability, security, performance, and capacity management, as well as documentation
• Engage in estimation and planning across the organization, voicing recommendations and solutions from a technical perspective
• Continuously monitor and evaluate emerging technologies within your area of expertise to drive informed decision-making and recommendations

Required Qualifications:

• Minimum 10 years of related work experience
• Expertise in defining and implementing industry-leading observability strategies across diverse and highly complex distributed systems, ensuring optimal performance and reliability
• Comprehensive knowledge and hands-on experience with industry standard security tools and approaches driving innovation and setting industry benchmarks
• Mastery in architecting and managing highly available, scalable, and automated security solutions contributing to the organization's strategic objectives and competitive advantage
• Expert in using AI to optimize system reliability through advanced analytics and prescriptive recommendations
• Excellent communication and leadership abilities, to ensure effective growth and development of team
• A visionary in Edge Strategy who motivates teams to challenge the status quo, ensuring our defense posture evolves faster than the tools used by attackers.
• An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging
• Mastery in architecting and automating "Defensive Infrastructure"— highly available, scalable security solutions that protect the origin while maintaining the zero-latency requirements of a world-class SRE organization
• Authority in Akamai Bot Manager, Kona Site Defender, and WAF demonstrating deep expertise and knowledge in the field

Preferred Qualifications:

• Extensive Experience with high demand releases and brands
• PCI audit and standards experience

Required Education:

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.