Billing Rep I at Partner's Healthcare in Somerville, Massachusetts

Job Title

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for maintenance of accurate billing records of customer and/or patient accounts, process payment and adjustments, and communicate with customers to answer questions or provide information.

Essential Functions

• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
• Process payments and maintain up-to-date billing records
• Maintain accurate billing records and files
• Resolve claim edits by making appropriate updates in the system(s)
• Collaborate with other departments to resolve billing and payment issues

Qualifications

Education: High School Diploma or Equivalent required

Experience: Experience in billing, finance or collections 1-2 years required

Knowledge, Skills and Abilities:

• Strong attention to detail and ability to multitask.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, especially Excel.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.

Additional Job Details (if applicable)

M-F schedule, hours range between 6AM-6PM EST. A quiet, secure, stable, HIPPA-compliant workstation is required. Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range

$17.71 - $25.28/Hourly Grade 2

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.