Functional Support Consultant

Role Description

Genesis Consulting is seeking a Functional Support Consultant to support the GSA GO.gov travel modernization program by providing functional analysis, requirements management, governance support, and implementation oversight throughout the system development lifecycle. This role serves as a liaison between business stakeholders, program leadership, and technical teams to ensure business requirements are accurately documented, traced, validated, and successfully implemented.

The Functional Support Consultant will play a critical role in:

• Requirements traceability
• Governance reviews
• Functional Oversight Change Board (FOCB) support
• Contract requirements validation
• Implementation wave planning
• Acceptance document reviews

The ideal candidate has experience supporting large Federal system modernization programs, preferably involving Travel & Expense, SAP Concur, or enterprise financial management solutions.

Qualifications

• 5+ years of experience supporting functional analysis, business analysis, or implementation activities for large enterprise systems.
• Experience supporting Federal Government modernization or system implementation programs.
• Experience developing and maintaining Requirements Traceability Matrices (RTMs).
• Experience reviewing contract requirements, functional specifications, and system documentation.
• Knowledge of requirements management, change management, and governance processes.
• Experience supporting User Acceptance Testing (UAT), defect management, and implementation readiness.
• Strong analytical, organizational, and documentation skills.
• Excellent written and verbal communication skills.

Requirements

• Experience supporting GSA GO.gov, or other large Federal modernization initiatives.
• Experience with SAP Concur, E2 Solutions, or other enterprise Travel & Expense platforms.
• Familiarity with Federal Travel Regulations (FTR) and Joint Travel Regulations (JTR) government travel business processes.
• Experience supporting Functional Oversight Change Boards (FOCB) or similar governance bodies.
• Experience with Agile, Scrum, SAFe, or hybrid project delivery methodologies.
• Experience with requirements management tools such as Azure DevOps, Jira, IBM DOORS, or Jama.

Minimum Education

• Bachelor’s Degree in Business Administration, Information Systems, Public Administration, or another related field.

Required Certifications

• None required; SAFe or Agile preferred.

Other

• Must be a US Citizen
• Must be able to obtain a Public Trust Clearance
• Must have a clean record and pass Criminal Background Check