Dual-Role Dental Assistant & Receptionist

Job Description

Job Description

Job Title:

Dual-Role Dental Assistant & Receptionist Location:

The Woodlands, TX Job Type:

Part-Time/Full-Time About Us:

At Elite Smile Center of The Woodlands, we are committed to providing the highest level of care to our patients, offering a luxury experience in a state-of-the-art environment. Our team of expert dental professionals is dedicated to delivering top-notch dental services using the latest technology while maintaining a welcoming and professional atmosphere. We are seeking a highly motivated, detail-oriented, and versatile individual to join our team as a dual-trained Dental Assistant and Receptionist. If you're passionate about dentistry and customer service, and you have a knack for organization, we’d love to hear from you. Position Overview:

The Dual-Role Dental Assistant & Receptionist will work closely with our experienced dental team to provide exceptional patient care while managing front office responsibilities related to insurance and scheduling. This role requires a professional with excellent clinical and administrative skills, who thrives in a dynamic and customer-focused environment. You will be expected to assist with both clinical and office duties, ensuring a smooth patient flow. Key Responsibilities: Dental Assistant Duties: Assist the dentist during various dental procedures, including but not limited to veneers, extractions, crowns, and root canals. Prepare patients for treatments and procedures, ensuring they are comfortable and informed. Take and develop dental radiographs (X-rays) in accordance with established protocols. Sterilize and disinfect instruments and equipment following infection control and safety standards. Maintain an organized and clean dental operatory, restocking supplies as necessary. Educate patients on post-operative care and general dental hygiene practices. Ensure accurate patient records are maintained, documenting clinical procedures and observations. Receptionist Duties: Greet patients upon arrival, check them in, and ensure that all necessary paperwork is completed. Answer phone calls professionally and assist patients with inquiries regarding appointments, procedures, or insurance. Obtaining and updating insurance information as necessary. Prepare and submit insurance claims. Maintain accurate and up-to-date records of patient insurance information in the practice management software. Additional Responsibilities: Maintain a high standard of professionalism, confidentiality, and patient care at all times. Collaborate effectively with the dental team, including dentists, and office staff, to ensure a seamless patient experience. Assist with maintaining a clean and organized reception area, ensuring a welcoming atmosphere. Keep up to date with insurance plans, policies, and dental terminology to accurately answer patient questions and process claims efficiently. Assist in other administrative duties as required, such as filing, faxing, and data entry. Participate in continuing education programs to enhance clinical and administrative skills. Qualifications: High school diploma or equivalent (required). Dental Assistant certification or equivalent preferred. Current CPR certification. Minimum of 2 years of experience working as a Dental Assistant and/or in a dental office setting. Experience in dental office reception duties, including insurance verification, claims processing, and scheduling. Knowledge of dental insurance policies, procedures, and terminology (knowledge of PPOs, HMOs). Proficiency with dental office software and practice management systems (e.g., Dentrix, Open Dental). Strong communication skills, both written and verbal, with an ability to handle sensitive patient information confidentially. Excellent organizational skills, attention to detail, and the ability to multitask. Ability to work independently as well as part of a collaborative team. Strong interpersonal skills with a focus on patient care and customer service. Preferred Qualifications: Experience working in a high-end dental practice or with a luxury clientele. Bilingual (Spanish or another language) is a plus. What We Offer: Competitive salary with potential for performance-based bonuses. Opportunities for professional growth and continuing education. A collaborative, supportive, and positive work environment with a dedicated team of professionals. State-of-the-art technology and equipment. How to Apply:

If you are passionate about both clinical and administrative roles in a high-end dental setting and possess the required experience, we encourage you to apply. Please submit your resume, along with a brief cover letter explaining why you are the perfect fit for our team, to View email address on click.appcast.io. We look forward to welcoming a dedicated and skilled professional to our team!