Field Ops Lead: Route & Technician Teams

Assistant Operations Manager – Route & Field Operations DoodyCalls | Morris County, NJ Salary: $50,000 – $58,000 (based on experience) Schedule: Full-time, Monday–Friday (early mornings, flexibility required) Location: Morris County, NJ (office + field) We are looking for a hands‑on Assistant Operations Manager. You will be producing routes, managing technicians, dealing with vehicles, equipment, weather, and real daily problems. If you are looking for an office‑only management job, this is not the proper role. What You Will Be Doing (Real Work) Build, adjust, and manage all daily technician routes Handle call‑outs, weather issues, breakdowns, and schedule changes Communicate directly with technicians throughout the day Perform ride‑along, spot checks, and field audits Step into the field or onto a route when coverage is needed Coordinate basic vehicle scheduling and maintenance Monitor equipment condition and report issues Respond to customer issues and resolve problems quickly Track daily metrics: stops completed, hours, mileage Assist with onboarding and hands‑on training of new technicians You are not responsible for payroll, HR discipline, sales quotas, or franchise compliance. Who We Are Looking For You are likely a good fit if you have: Worked in field services, routes, trades, logistics, or blue‑collar operations Supervised or led people who work outdoors Experience with vehicles, equipment, or route‑based work No problem getting dirty, walking properties, or working outside A “fix‑it‑now” mindset instead of a “send‑an‑email” mindset Former technicians, field supervisors, dispatchers, or working foremen are strongly encouraged to apply. Required Experience & Skills Prior experience in route‑based or field operations Comfortable managing schedules, people, and daily changes Basic computer skills (routing software, spreadsheets, email) Strong communication and customer service skills Valid driver’s license and ability to drive company vehicles No degree required. Hands‑on experience matters more than titles. Work Environment Mix of office work and outdoor field work Exposure to weather, pets, and pet waste Physical activity required (walking properties, lifting equipment) Fast‑paced, problem‑solving environment Why This Job Is Different Clear expectations No corporate bureaucracy Local ownership Real authority over daily operations Stable, growing business Non‑Negotiable Reality Check This role requires hands‑on field involvement, vehicle awareness, and the ability to jump in when things go wrong. If you have never worked in a field‑based or blue‑collar operation, this role will not be a good fit. #J-18808-Ljbffr Doodycalls New Jersey (Morris)