Patient Coordinator

Join the Westover Family Dentistry team as a Full-Time Patient Coordinator in Winchester, VA and Charles Town, WV and dive into an exciting role that is at the heart of our customer-centric practice! You'll be the welcoming face that greets our valued patients while providing dependable support to our talented dental team. Your exceptional multitasking skills will shine as you navigate scheduling, patient inquiries, and administrative tasks in our vibrant office environment.

With a competitive pay, you'll not only gain invaluable dental experience but also be part of a forward-thinking and energetic culture that values excellence and integrity. You will be offered great benefits after 90 Days: 80 hours of Accrued PTO, Paid Holidays, Medical Insurance, Vision Insurance, Uniform Allowance 2 times per year, Up to 3% employer Match to Simple IRA, Employee & Direct Family Discounted Dental Care, 90 Day & Annual Reviews, and CE and/or Educational Support. If you love helping others, thrive in a fast-paced setting, and are eager to contribute to a community-focused practice, this is the place for you! Apply now and elevate your career with us!

A little about us

Our dentists and team have the experience, knowledge, and the personality to soothe away any dental anxiety our patients may have. We are constantly studying dental research articles and taking continuing education courses so that we may learn about the latest dental upgrades in materials and technology. This enables us to offer our patients the best dental care available in the Winchester area.

Your role as a Patient coordinator

As a Full-Time Patient Coordinator at Westover Family Dentistry, you will be the welcoming point of contact for our valued patients, setting the tone for an exceptional experience. Your daily tasks will include greeting patients with warmth and professionalism, efficiently copying Photo IDs and Insurance Cards, and providing new patient forms to ensure a smooth onboarding process. You will confirm dental appointments, answer incoming phone calls, and skillfully schedule appointments while verifying insurance eligibility. This position will primarily be in Winchester, VA but the candidate must be able and willing to travel to our other office in Charles Town, WV as needed.

When necessary, you'll obtain signed treatment plans, demonstrating our commitment to integrity and excellence. Eventually, your role will involve checking out patients, ensuring their visit concludes on a positive note. If you're excited about contributing to a dependable team that thrives on multitasking and unwavering customer focus, we want to hear from you!

We are also seeking an individual who can help develop our dental office's social media. 

Are you the patient coordinator we're looking for?

To thrive as a Full-Time Patient Coordinator at Westover Family Dentistry, you'll need a blend of essential skills and relevant experience. A minimum of one year of receptionist or office experience is crucial, with a preference for those who bring over a year of dental administrative experience. Your multitasking abilities will allow you to manage various responsibilities with efficiency and accuracy. Being comfortable with software and tools related to dental practice operations is necessary to navigate patient management and scheduling seamlessly.

Strong communication skills are paramount, enabling you to answer incoming phone calls and interact with patients effectively. Moreover, an unwavering customer-centric approach and the ability to maintain a welcoming atmosphere are vital for ensuring every patient feels valued. If you possess these skills and are excited to join a dynamic team, we invite you to apply today!

Knowledge and skills required for the position are:

• Must have 1 year of receptionist/office experience at minimum.
• Prefer 1+ years of dental administrative experience.

Will you join our team?

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!