Frontline SSI/SSDI Benefits Support Specialist
ASM Research, An Accenture Federal Services Company
ASM Research is seeking a frontline representative to assist individuals receiving SSI or SSDI benefits, guiding them on Ticket to Work program options, eligibility, and community resources. You will handle inbound/outbound calls, email, and web chat, delivering accurate, empathetic support. The role emphasizes documentation, case updates, and adherence to SLAs, with opportunities to refer callers to national and local resources and maintain data integrity in internal systems. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 3 days ago
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