Lead HVAC Service Technician

Job Description Job Description About Gould’s Air Conditioning and Heating: Since 1998, Gould’s has been the trusted name for home comfort in Central Florida. As a family-owned and operated business, we treat our customers like neighbors and our employees like family. We pride ourselves on honest service, fair pricing, and technical excellence. We are looking for a veteran Service Technician to lead our team and uphold the high standards our community expects. The Role: As a Lead Service Technician, you aren’t just fixing units; you are the "face" of our technical expertise. You will handle complex diagnostics, mentor junior techs, and ensure every customer receives the "Gould Standard" of service. Responsibilities: Diagnose, troubleshoot, and repair residential HVAC systems (including AC, heating, and indoor air quality components). Perform thorough preventative maintenance and system tune-ups. Lead and mentor junior technicians, providing technical guidance in the field. Communicate clearly with homeowners regarding system issues and repair vs. replacement options. Maintain a clean, organized, and fully-stocked service vehicle. Participate in an on-call rotation for emergency services. Qualifications: Minimum 5 years of hands-on HVAC service experience (Required). EPA 608 Certification (Universal preferred). Strong knowledge of electrical schematics, refrigeration cycles, and airflow. Valid Florida Driver’s License with a clean driving record. Excellent customer service skills—must be approachable, respectful, and professional. Ability to work in Florida conditions (attics, crawl spaces, and high heat). Why Join Gould’s? Competitive pay based on experience. A stable, year-round schedule with a local, family-oriented company. Company vehicle and uniforms provided. Supportive management that values your time and expertise.aa415a4b-8b21-40fc-a65c-70d2b25ca29a