Systems Engineer

Job DetailExperience Level Mid LevelDegree Type Bachelor of Science (BS)Employment Full TimeWorking Type HybridJob Reference 0000020755Salary Type AnnuallyIndustry Managed Services ProviderSelling Points Lead impactful technical projects ensuring stability and security for clients. Collaborate with teams to drive proactive improvements and compliance. Enhance your expertise with cutting-edge Microsoft technologies.Job DescriptionSystems Engineer OverviewThe Systems Engineer is responsible for managing technical health across client accounts, ensuring stability, security, and compliance.Collaborate with internal teams to align technical solutions with business objectives and outcomes.Provide advanced troubleshooting and proactive risk reduction for client environments.Act as a trusted technical advisor, driving continuous improvement and standardization.Ensure client environments are documented, compliant, and optimized for performance.Support VCIO planning with actionable technical insights and recommendations.Maintain high standards for security, documentation, and change control processes.Participate in hybrid work arrangements, balancing on-site and remote responsibilities.Systems Engineer Key Responsibilities & DutiesOwn technical health for assigned accounts, understanding infrastructure, cloud services, and applications.Provide technical input for roadmaps, budgets, and project scoping, translating goals into plans.Act as escalation engineer for complex issues across identity, endpoints, and cloud layers.Drive proactive improvements, identifying and remediating security gaps and risks.Maintain and improve client documentation, standards, and configuration records.Oversee technical implementations, ensuring adherence to standards and best practices.Communicate effectively with stakeholders, providing updates and setting expectations.Contribute to QBRs with insights on service trends and recommendations.Systems Engineer Job RequirementsBachelor of Science (BS) degree in a relevant field.7+ years of IT experience, with 2+ years in client-facing technical roles preferred.Proficiency in Microsoft 365, Entra ID, and Intune device management.Knowledge of Azure fundamentals and Azure Virtual Desktop management.Strong troubleshooting skills across identity, endpoint, cloud, and networking layers.Preferred certifications: Azure Administrator Associate, Endpoint Administrator Associate, ITIL foundations.Excellent communication skills for presenting technical concepts to non-technical stakeholders.Ability to manage multiple clients and tasks with strong organizational skills.