Security Officer

Unarmed Security Officer

To be fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Patient/Customer Experiences, and Financial Stewardship through unarmed security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

Primary Responsibilities:

• Deters criminal activity and misconduct; investigates suspicious situations; performs security patrols of designated areas on foot.
• Communicates via 2-way radios, telephones and computers.
• Watches for irregular or unusual conditions that may create security concerns or safety hazards.
• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
• Warns violators of rule infractions such as loitering, smoking or carrying prohibited articles.
• Permits authorized persons to enter property and monitors entrances and exits.
• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted within appropriate physical security requirements.
• Assists associates, patients, and visitors in a courteous and professional manner; conducts patient escorts, patient watches, and provides safety escorts.
• Assists and/or transports deceased to inhouse morgue.
• Completes required shift logs and reports; complies with site post orders, and Health First policies and procedures.
• Investigates and prepares reports on accidents, incidents, and suspicious activities.

Work Experience:

Minimum Qualifications:

• Education: None
• Work Experience: Must be at least Eighteen (18) years of age with at least one (1) year of verifiable work experience preferable in security, customer service, or other related role.
• Licensure: None
• Certification: At least one (1) of the following certifications within thirty (30) days of start date:
• American Heart Association (AHA) Heartsaver First Aid CPR AED course
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card
• Skills/Knowledge/Abilities:
• Expected completion of Crisis Prevention Training within first 90 days.
• Physical ability to deal with or subdue mental health patients in crisis.
• Must be willing to carry out tasks that may require entering the hospital morgue and the roof-top helipad.
• Ability to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Active listening skills with ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Attention to detail.
• Maintain required certifications, licensing, and training to achieve professional competency as appropriate for the position.

Preferred Qualifications:

• Licensure: Class D Security Officer License.

Physical Requirements:

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.