Senior Staff Product Manager, Intuit Business Credit Card (Mid-Market)
$205.5k - $278kIntuit Inc
Intuit Business Credit Card (IBCC) is the business credit card built into the Intuit platform, and one of Intuit's fastest-growing products. Any small business can use it, whether or not it already runs on QuickBooks or another Intuit product such as Mailchimp or TurboTax. IBCC makes faster credit decisions, offers a credit line that grows with the business, and records spend that reconciles itself. Small businesses and their accountants have embraced IBCC. Next we're taking it to emerging mid-market businesses: companies that have outgrown small-business tools, have controllers or finance leads running the books, and need more from a card than credit and rewards. They choose a card for real-time spend controls, receipt capture, clean accounting integration, higher limits, and card structures that work across multiple entities and many cardholders. Their accountants want visibility into, and control over, the cards their clients use. We're hiring a Senior Staff Product Manager to become IBCC's expert on these customers and to build the product they need. You will define which mid-market customers we serve first, what jobs they need a card to do, and where IBCC should stretch upmarket versus offer something new. Then you'll ship the features that win them, working with engineering, design, data science, credit and Intuit's mid-market product teams. You will report to the Head of Product for IBCC as a senior individual contributor, with the autonomy to define problems, size bets and make the call.
Responsibilities
- Become the expert on emerging mid-market customers. Build a deep, evidence-based understanding of how owners, finance leads, controllers, card managers and their accountants choose, use and switch business cards, and which jobs matter most to each.
- Define who we serve and in what order. Segment the mid-market opportunity, decide which customers IBCC wins first, and keep a stack-ranked view of their pains that product, marketing and credit teams can all work from.
- Set the mid-market product strategy. Decide where IBCC should stretch upmarket and where mid-market customers need a distinct offer, and make the investment case for each bet.
- Build the controls larger businesses need. Own the roadmap and delivery for real-time spend controls by merchant, category, time and location; receipt-required card locks; approvals; and controls and reporting tailored to each role, so owners, card managers and cardholders each see and do what fits their job.
- Make every transaction land cleanly in the books. Deepen the accounting automation that sets IBCC apart: receipt capture with reminders, anomaly detection on receipts, cardholder-level visibility in accounting and reports, project and dimension coding, split transactions and multi-entity support.
- Design credit for larger businesses. Work with credit policy, underwriting and fraud partners on higher line sizes, charge-card options, personal-guarantee and liability structures, and business-identity underwriting that fit mid-market companies while protecting loss performance.
- Win the accountants who advise mid-market businesses. Build the accountant experience, including visibility into client cards and credit, controls they can manage on a client's behalf, and reasons to recommend IBCC, so accountants bring IBCC to their clients.
- Test before you build big. Use customer research, prototypes and experiments to validate demand and value before committing major engineering investment, and make ship, iterate or kill calls from the evidence.
- Lead through influence and raise the bar. Win commitments from product, engineering, design and data science leaders across Intuit's mid-market organization, and mentor product managers on the IBCC team.
Qualifications
Required- 10+ years of product management experience, including building and launching new products or major features from discovery through scale.
- Experience building products for mid-market or B2B customers in fintech, such as corporate or commercial cards, spend management, accounts payable, expense management or business lending.
- Deep customer discovery skills: you have shaped strategy from direct research with business owners, finance teams or accountants, and turned it into products customers adopted.
- Working knowledge of how underwriting, credit policy and unit economics (interchange, losses, rewards cost) shape product decisions.
- Strong analytical skills, including comfort writing SQL and sizing opportunities with data science partners.
- Proven ability to lead through influence across multiple product, engineering and business teams with competing priorities, and to mentor other product managers.
- Clear, concise writing: your strategy documents and PRDs can go to senior executives without edits.
- Bachelor's degree or equivalent practical experience.
- Management consulting experience.
- Experience shipping spend controls, receipt capture, approval workflows or role-based permissions in a card or expense management product.
- Experience with charge cards, commercial credit or personal-guarantee and liability structures.
- Experience serving CFOs, controllers and accounting firms, including multi-entity businesses and accountant or partner channels.
- Experience with general ledger, ERP or accounting-software integrations.
- Experience in regulated product environments, working with compliance, legal and bank or issuer-processor partners.
- Experience using AI tools to speed up discovery, prototyping and analysis.
- MBA or equivalent business training.
$188.5k - $255k
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