Financial Counselor - Newton, NJ

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.


Job Summary


Our client is currently seeking a Financial Counselor to provide financial assistance services to patients and their families. The primary responsibilities include handling inquiries about Medicaid eligibility, assisting with required paperwork, and counseling on Medicaid guidelines. The goal is to ensure timely recovery of outstanding accounts receivable from patients and third-party payers.


Key Responsibilities

• Obtain and accurately document patient demographic and financial information.
• Screen patients for NJ Medicaid and Charity Care programs; complete and submit applications to the appropriate State or County office.
• Follow up with patients or family members to ensure completion of NJ Medicaid/Charity Care applications.
• Process incoming mail received from patients.
• Complete Presumptive Eligibility (PE) determinations for eligible patients.
• Verify insurance eligibility when applicable and inform patients of payment options and financial assistance opportunities.
• Collect deposits from self-pay patients when applicable.
• Advocate for patients by negotiating payment arrangements and assisting with financial concerns.
• Prepare payment estimates based on treatment plans and insurance information, including deductibles, co-pays, and other out-of-pocket costs.
• Handle complex patient financial issues and escalate only the most complex matters to higher-level staff.
• Provide leadership, coaching, and/or mentoring to a subordinate team as needed.
• Perform other related duties as assigned.

Qualifications

• Knowledge of Medicaid and Charity Care
• Customer service
• EPIC EMR preferred
• Bilingual (English and Spanish) preferred

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language


Please note that offer of employment is contingent upon the successful completion of references, background checks, criminal checks, and validation of eligibility.


* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:


With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.