System Support Analyst

System Support Analyst

Location: New Bremen, OH, US, 45869

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Primary Responsibilities:

• Maintain software currency by evaluating and applying patches and updates as appropriate.
• Assist in managing and making recommendations for overall life cycle of application.
• Monitor and optimize systems.
• Analyze system and processes to identify possible efficiencies.
• Create flowcharts, test, debug, document, modify and install software.
• Perform security administration, such as creating and maintaining user and group accounts affecting data structures and security rights within software applications.
• Develop system processes and procedures for areas such as user management and monitoring.
• Integrate proactive monitoring of systems using tools such as Simple Network Management Protocol, Solarwinds, and other tools as applicable.

Qualifications:

• Associate degree in Computer Science or related field or equivalent experience is required. Or high school diploma/GED plus 6+ years of related experience will be considered.
• Windows Server and UNIX experience strongly desired.
• Occasional travel (0-5%) is required.
• On-call and weekend support is required.

Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.

Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities