Sr. Business Intelligence Analyst

Sr. Business Intelligence AnalystWe're looking for a Sr. Business Intelligence Analyst who is eager to support Waystar leadership by analyzing sales and operational data to uncover actionable insights. In this role, you'll play a critical part in driving data-informed decisions that maximize business performance and deliver insights that help drive improved outcomes for healthcare providers.You will be responsible for collecting, organizing, and reviewing data from multiple sources, developing reports and dashboards, and identifying key trends and patterns that inform process improvements. Working closely with cross-functional teams, you'll help translate complex datasets into clear, understandable narratives that support initiatives across sales, marketing, product development, and client operations.The ideal candidate will hold a degree in business, analytics, or data science, have a strong aptitude for data manipulation tools, and possess excellent communication skills to effectively present findings to diverse audiences. This role suits someone who enjoys digging into data and contributing to projects that have a tangible impact on the organization's growth.What You'll DoDevelop and maintain recurring reports and dashboards to support day-to-day decision-making across business areas including product, marketing, operations, and client engagementConduct foundational analyses on KPIs such as user engagement, retention, throughput, and campaign performance to identify trends and variancesPartner with internal stakeholders to understand data needs, translate them into report requirements, and support ad hoc analysis requestsAssist in building clear and interpretable "proof of concepts" from complex data sources to support tactical and strategic goalsSupport data quality efforts by validating report accuracy and identifying inconsistencies across reporting platformsDocument reporting processes, definitions, and logic to ensure clarity and continuityRecommend improvements to existing reports or dashboards to enhance usability, efficiency, or business relevanceCollaborate with cross-functional teams to support data collection, standardization, and reporting consistencyWhat You'll NeedYou live our values with a positive attitude and respect for othersYou have a bachelor's degree in analytics, data science or related fieldYou have demonstrated proficiency in Microsoft Excel for data manipulation and complex modeling; specifically - lookup functions, pivot tables, pivot charts, etc.You have 1-2+ years of experience working in operations or other data-related fields, and have advanced analytical skills and the ability to distill complex analyses for managementYou're comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things doneYou have a working knowledge of customer relationship management (CRM) tools, preferably SalesforceYou have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPointYou are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologiesYou are highly organized with the ability to prioritize and execute many concurrent tasksBonus PointsYou have a Master's degree in analytics, data science or a related fieldYou're familiar with advanced analytics tools such as PowerBIAbout WaystarThrough a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.Waystar PerksCompetitive total rewards (base salary + bonus, if applicable)Customizable benefits package (3 medical plans with Health Saving Account company match)We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidaysPaid parental leave (including maternity + paternity leave)Education assistance opportunities and free LinkedIn Learning accessFree mental health and family planning programs, including adoption assistance and fertility support401(K) program with company matchPet insuranceEmployee resource groupsWaystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.