Transportation Coordinator

Job Title: Transportation Coordinator

Reports to: Supply Chain Manager

Location : Blue Bell, PA {hybrid - minimum 3 days in office per week}

OUR COMPANY:

Acme-Hardesty LLC. is in Blue Bell, Pennsylvania and has evolved today into one of the largest distributors of renewable palm oil derivatives, castor oil and its derivatives, glycerin and preservatives and surfactants. The business serves as the bridge that connects suppliers in Southeast Asia, the Middle East, and South America with customers in North America. Acme-Hardesty brings essential materials, needed by thousands of manufacturers, to create products that benefit millions of consumers.

POSITION OVERVIEW:

Reporting to the Supply Chain Manager, the Transportation Coordinator supports Acme-Hardestys inbound drayage and outbound transportation operations for package and bulk shipments by coordinating with internal teams, drayage providers, customs brokers, vendors, and third-party partners. This role ensures timely shipment movement, accurate documentation and system updates, Bulk FTZ coordination, issue resolution, reporting, rate benchmarking, QBR support, and inbound KPI monitoring.

RESPONSIBILITIES AND ACCOUNTABILITIES:

• Serve as the primary contact for inbound drayage and outbound transportation inquiries across Acme departments, including Customer Service, Sales Business Units, Finance, and Inventory Management.
• Maintain strong working relationships with drayage providers, customs brokers, vendors, and third-party partners to support receiving, delivery, documentation follow-up, and shipment visibility.
• Troubleshoot drayage and transportation issues, including terminal appointments, damaged containers, empty returns, delays, and other operational exceptions.
• Follow up on shipping and import documentation, including Importer Security Filings, original Bills of Lading, vendor import documents, and Bulk FTZ outbound shipment reconciliation documents.
• Audit, validate, and approve drayage invoices for accuracy and alignment with agreed rates and services performed.
• Update, upload, monitor, and maintain shipping and Estimated Time of Arrival data in F&O for package freight, ISO tanks, airfreight, and small-package shipments.
• Prepare and distribute weekly warehouse arrival reports and monthly drayage schedules to support planning, receiving, customs brokers, drayage providers, and operational visibility.
• Benchmark drayage rates, share market updates and transportation trends, conduct QBRs, and develop, maintain, and monitor inbound KPIs to identify improvement opportunities and enhance operational efficiency.

KNOWLEDGE, ABILITIES, AND SKILLS DESIRED:

• Recent Supply Chain degree or equivalent experience; 13 years of logistics experience preferred.
• Strong organizational, follow-up, analytical, and communication skills for working with internal departments and third-party partners.
• Working knowledge of supply chain processes, including shipping, warehousing, drayage, reporting, schedules, and KPI tracking.
• Proficiency with Microsoft Office, especially Excel, and ability to learn and utilize F&O systems.