Customer Support Specialist: Growth & Impact

Customer support specialist • chandler az Last updated: 3 days ago Full-time +1 DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation.Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and... Show more

• 22.00 hourly Full-time Quick Apply Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.Companies spend more ... Show more
• 55,000.00 yearly Full-time At LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team.This challenging and rewarding role is ideal for a professional looking to... Show more

Part-time This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S... Show more $26.00 hourly Full-time Quick Apply At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more Full-time Quick Apply THIS IS NOT A HELP DESK OR IT TECH SUPPORT POSITION.Minit Charger LLC, a leader in industrial electric vehicle (EV) fast-charging solutions, typically lists this role as a.Tech Support Specialist -... Show more $15.25 hourly Full-time Salon Customer Experience Specialist.The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating a welcoming, professional, and elevated exp... 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Show more Full-time Customer Support Specialist 1- Aviation Component Manufacturing, in Chandler, AZ.Job ID#218564Job Description:Under direct supervision, performs a variety of clerical duties of a routine an... Show more Full-time Locations: Greensboro, NC, Chandler, AZ, Dallas, TX.This role is focused on operational analysis, systematic diagnostic, mapping, and structural redesign of banking workflows.By bridging the gap be... Show more Full-time Housing Landlord Support Specialist.This classification has been designated as a grant-funded, non-classified, non-merit system, at-will position.A Housing Landlord Support Specialist acts as a pri... Show more Full-time Warehouse & Customer Support Administrator Job Profile.Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and co... 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Show more The cities near Chandler, AZ that boast the highest number of customer support specialist jobs are: Tempe Peoria North Las Vegas Henderson Las Vegas Phoenix The 10 cities near Chandler, AZ that have the most job openings are: Surprise Tempe Peoria Scottsdale Glendale Gilbert North Las Vegas Henderson Mesa Tucson The 10 most popular job searches in Chandler, AZ are: amazon work from home government warehouse data entry data entry clerk amazon warehouse online weekend DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) Responding to inquiries and complaints promptly through proactive follow ups. Interacting with customers through multiple means of communication, including phones, text, and social media. Communicating with all lines of the business to properly research customer concerns. Attention to detail to ensure accurate representation of their cases. Problem solving with autonomy to offer assistance when appropriate. Effectively managing customer conflict while under pressure. Showing empathy and understanding for the customer's situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations. Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements. Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process. Knowledge, Skills and Abilities (The Good Stuff) Passionate and goal oriented. A mind for the details. Ability to work well in a high-functioning team environment. Excellent verbal and written communication skills. Timely. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma required. 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There\'s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well... money matters! Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! #J-18808-Ljbffr DSI