Experience Design (XD) IV Product Design Bank of America Experience Design
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- Experience Design (XD) IV Product Design Bank of America Experience DesignProduct DesignerBank of AmericaBoston, MA USenOn siteFull-timePosted Jun 14, 2026This role explicitly lists Lovable as one of the expert‐level design and emerging tools, alongside Figma, Copilot, GitHub and Claude Code. As a lovable.dev expert, you’d likely be expected to use Lovable to rapidly prototype and iterate on AI‐assisted product experiences, generate front‐end flows, and experiment with multi‐modal interactions (web, mobile, conversational interfaces). The mention is in the tooling stack rather than the product itself, but it signals that the team is open to AI‐native app creation workflows and expects you to integrate Lovable into the broader XD process (ideation, prototyping, and possibly production handoff).TechnologiesFigmaLovableGitHub CopilotGitHubClaude CodeJIRAConfluenceApply Now### AI AnalysisSenior Experience Designer at Bank of America leading complex AI‐enabled, multi‐platform digital product experiences.## Job Description**Job Description:**At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed build a career and contribute to our shared success. This includes attracting and developing exceptional talent recognizing and rewarding performance and supporting our teammates’ physical emotional and financial wellness through affordable competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths whether shaped by military service community college education or a wide range of work and life experiences. These journeys foster resilience leadership and innovation strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in office culture that supports collaboration engagement and career development. Our approach includes clear in office expectations while providing an appropriate level of flexibility based on role specific responsibilities and business needs. At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us! This job is responsible for leading through ambiguity at scale for multi disciplinary Experience Design (XD) delivery processes and functions for end to end digital experiences. Key responsibilities include shaping strategy across different stakeholders executing autonomously without day to day direction from leaders and developing digital experience solutions for ambiguous problems. Job expectations include broad subject matter expertise and acumen to define and deliver cohesive solutions across multiple initiatives that meet client needs and solve business problems. **As an Experience Design (XD) IV Product Design you will:*** Lead design optimize and deliver useful and elegant best in class digital experiences and vision working from a multidisciplinary holistic perspective from concept to execution and implementation.* Apply a broad range of product design capabilities across user experience and visual design to craft complete vision product and experience solutions across domains programs and lines of business.* Be a trusted advisor at scale to leaders and partners with a diverse set of stakeholders and cross functional teams including product management and engineering and cultivate the network required to drive decisions and vision.* Serve as a craft and delivery expert on complex work while collaborating with product designers design researchers design operations design technologists and influencing across design product engineering data science legal and compliance.* Autonomously lead multiple designers across the discovery and delivery design workflow to develop and deliver advanced experience design deliverables while providing oversight – including information architectures user flows and journey maps wireframes high fidelity designs compositions design specifications redlines and prototypes.* Drive advanced analysis with clarity by synthesizing assessing providing focus bringing decisive leadership amid ambiguity and guiding to best design approach. Operate at scale by seeking connecting patterns across projects and lines of business.* Lead conceptualize and design multi modal interactions and digital experiences across conversation interfaces web mobile web and native apps (iOS and Android).* Demonstrate complete suite of product design specialties including complex information architecture cross product navigation conversation design and evangelizing WCAG accessibility standards.* Advocate for user research and synthesize insights into product direction and enhanced customer journeys.* Lead evaluate and benchmark existing product and service experiences apply design expertise and heuristics and competitive insights and new frameworks to move discussions forward.* Organize design critiques formally mentor other designers and manage multiple complex programs to drive timely high quality outcomes.* Lead decisively through ambiguity and influence in collaborative settings building and nurturing strong relationships.* Work on multiple complex programs or lines of business managing time and expectations with stakeholders across the organization staying knowledgeable on project and product details.* Drive evolution of standards reflect our design system patterns in work and champion best practices while also setting vision for innovative digital technology and AI experiences.* Model excellent visual communication and storytelling skills and demonstrate thought leadership by challenging the status quo present independently and navigate questions.**Responsibilities:*** Crafts and facilitates undefined problems into world class software solutions deliverables or reporting within time scope and budget by reframing XD frameworks and practices* Establishes vision and strategy across initiatives throughout the end to end product development lifecycle* Advises and facilitates alignment through ambiguous conversations with teammates partners and stakeholders* Operates autonomously across teams and drives resolution through ambiguity and change**Required Qualifications:*** 10+ years of industry design experience in a role demonstrating multidisciplinary product design with a portfolio showcasing your proven expertise.* Demonstrated leadership designing optimizing and delivering for complex systems AI enabled platforms or products at enterprise scale including systems used by millions of users or span multiple business units across complex federated ecosystems.* A strong track record leading the successful execution of large customer facing digital experiences multi channel consumer facing applications responsive web and websites including complex compliant and transactional systems.* Expert in user centered design principles development of better practices and rapid ideation processes like Lean UX Design Sprints and Agile.* Ability to anticipate questions lead and facilitate discussions and model ability to shift across portfolios and programs.* High proficiency working with and contributing to design systems and adhering to brand guidelines while leveraging quantitative and qualitative data to inform and inspire design choices.* Experience leveraging AI agents or assistants in production.* Expert level proficiency with design and emerging tools including Figma Lovable Copilot GitHub and Claude Code.* Demonstrated success in influencing and advising executives and cross functional teams to drive to decisions and resolutions with senior stakeholders and launch complex customer facing digital products and programs.* Exemplifies leadership in problem solving with a strong work ethic showcasing reliability in issue resolution and time management with a focus on results.* Track record of maximizing impact being reflective and inspiring others to do their best work.* Continuous learner with strong interest in and aptitude for learning new design and technology skills.* Excellent communicator in written and verbal form; strong listening and presentation skills ability to work well with executives with proven ability to facilitate and influence.* Adapts swiftly and positively to change embodying curiosity resilience and flexibility.**Desired Qualifications:*** Financial or similar industry experience preferred.* Bachelor’s degree with corresponding product design experience.* Knowledge of collaboration and production tools such as MCP (Model Context Protocol) JIRA and Confluence.**Skills:*** User Experience Design* Critical Thinking* Adaptability* Stakeholder Management* Presentation Skills* Product Design and Development* Research* Collaboration* Decision Making* Project Management* Usability Testing* Process Management* Agile Practices* Problem Solving* Written Communications**Minimum Education Requirement:** Bachelor’s degree in related field or equivalent work experience Internal employees who are currently working from home are still eligible to apply. However if selected for the role you may be required to work onsite in accordance with the workplace excellence policy. The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Shift:**1st shift (United States of America) **Hours Per Week:**40
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